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Title pages

Terms of Referance links
Issues
Procedural Notes
Procedural Notes

Phase one written closing submissions

Phase Two Documents
Phase Two Documents
Phase Two Documents
7 Tottenham Child and Family Centre
8 Enfield Social Services

Part three Health
9 Central Middlesex Hospital
10 North Middlesex Hospital
11 Health analysis
12 general Practice and liaison health visiting

Part four The police
13 brent Child Protection Team
14 Haringey Child Protection Team
15 Child protection policing in north west London

Part five Working with diversity
16 Working with diversity

Part five Learning from experience
17 The seminars

Part six Recommendations
recommendations
Annexes
Annexex Crown Copyright


2 The Inquiry

Paragraphs: 2.1 - 2.10 | 2.11 - 2.19 | 2.20 - 2.33 | 2.34 - 2.53 | 2.54 - 2.61

Why establish the Inquiry?

2.1

On 25 February 2000, Victoria Adjo Climbié died in the Intensive Care Unit at St Mary's Hospital Paddington. She died as a result of months of appalling ill-treatment at the hands of two individuals who were supposed to be caring for her.

2.2

On 12 January 2001 at the Central Criminal Court, Marie-Therese Kouao and Carl John Manning were convicted of her murder. Both were sentenced to life imprisonment. Victoria had been called 'Anna' by Kouao while she was in this country. I decided early on that this Inquiry would call her by her proper name.

2.3

On 20 April 2001, I was appointed by the Secretary of State for Health and the Secretary of State for the Home Department to conduct three statutory Inquiries. Together they would be known as The Victoria Climbié Inquiry.

2.4

The first Inquiry was established under section 81 of the Children Act 1989. It was concerned with the functions of local authority social services committees and the way they relate to children. The second Inquiry was established under section 84 of the National Health Service Act 1977 and was concerned with matters arising under that Act. The third Inquiry was established under section 49 of the Police Act 1996 and was concerned with policing.

2.5

The Inquiry's Terms of Reference were as follows:

1.

To establish the circumstances leading to and surrounding the death of Victoria Climbié.

2.

To identify the services sought or required by, or in respect of Victoria Climbié, Marie-Therese Kouao and Carl Manning from local authorities in respect of their social services functions, the Health bodies and the Police between the arrival of Victoria Climbié and Marie-Therese Kouao in England in March 1999 and Victoria Climbié's death in February 2000.

3.

To examine the way in which local authorities in respect of their social services functions, the health bodies and the police:

(i)

responded to those requests, or need for services

(ii)

discharged their functions

(iii)

co-operated with each other

(iv)

co-operated with other services including the local education authorities and the local housing authorities;

 

in respect of the three persons named above during the period referred to above and thereafter.

4.

To reach conclusions as to the circumstances leading to Victoria Climbié's death and to make recommendations to the Secretary of State for Health and to the Secretary of State for the Home Department as to how such an event may, as far as possible, be avoided in the future.

5.

To deliver a report of the Inquiry to the Secretary of State for Health and to the Secretary of State for the Home Department, who will then arrange for its publication.

The Inquiry panel

2.6

I appointed four assessors to help me to consider and analyse the evidence:

Dr Nellie Adjaye, a Fellow of the Royal College of Paediatrics and Child Health and a consultant paediatrician with the Maidstone and Tunbridge Wells NHS Trust;

John Fox, a detective superintendent and the head of the Specialist Investigations Department in the Hampshire Constabulary;

Donna Kinnair, a nurse and health visitor and formerly the strategic commissioner for children's services for the Lambeth, Southwark and Lewisham Health Authority;

Nigel Richardson, the assistant director of Children and Families for North Lincolnshire Council.

2.7

The assessors gave advice on matters within their areas of expertise throughout the Inquiry. Their knowledge and support were of enormous value and I am very grateful to them, and to their employers for releasing them so that they could take part in this important work.

2.8

We also had very beneficial advice and assistance on housing issues from Mike Smith, head of Community Housing Services, Greenwich Council.

2.9

I appointed Mandy Jacklin as Secretary to the Inquiry. She was responsible for the management of the overall work of the Inquiry. With the consent of the Attorney General, I appointed Neil Garnham QC to be Counsel to the Inquiry, and Caroline Gibson and Neil Sheldon to be junior Counsel to the Inquiry. Their role was to help me in the investigation, advise me on matters of law and evidence, and present the evidence to the Inquiry at its hearings. Michael Fitzgerald acted as Solicitor to the Inquiry. A full list of those who worked on the Inquiry is in Annex 3.

Inquiry accommodation

2.10

The Inquiry was accommodated at Hannibal House, a government building at Elephant and Castle, London. The floors used for Inquiry purposes were substantially refurbished to provide secure accommodation for the Inquiry's offices and a well-equipped Inquiry room for the hearings. These floors were kept entirely separate from the other occupiers of the building.

Paragraphs: 2.1 - 2.10 | 2.11 - 2.19 | 2.20 - 2.33 | 2.34 - 2.53 | 2.54 - 2.61

What form did the Inquiry take?

Public or private?

2.11

The two secretaries of state allowed me to decide whether the Inquiry should be conducted in public or in private. After careful consideration, I decided it would be a public inquiry. However, I reserved the right to hear evidence in private in exceptional circumstances. I exercised that power on just one occasion, when it was necessary for the Inquiry to hear evidence that involved the child of one witness. I took the view that in order to protect the interests of the child, their evidence should be heard in private.

Format?

2.12

I decided that the Inquiry would be divided into two phases. Phase One (Parts one to four of this Report) would be mostly backward-looking. It would try to discover what happened to Victoria while she was in this country and why it happened. Phase One would address paragraphs 1 to 3 of the Terms of Reference (see paragraph 2.5), and look at the conclusions that could properly be drawn from the evidence on those topics.

2.13

Phase Two (see Part five of this Report) would be forward-looking and examine what recommendations might be made to avoid, as far as possible, a tragedy like this happening again.

Adversarial or inquisitorial?

2.14

There is no statutory entitlement for any person to call witnesses, cross-examine or make submissions in an Inquiry of this sort. However, it was for me to decide what form the Inquiry should take, and I decided the Inquiry would be inquisitorial not adversarial in nature. In Phase One, Counsel to the Inquiry would decide which witnesses it was necessary to call to give evidence, and they would examine them.

Identifying Interested Parties and Represented Witnesses

2.15

A number of bodies and individuals expressed an interest in the work of the Inquiry. Therefore, it was decided to recognise people who had a legitimate interest in the work of the Inquiry as 'Interested Parties'. Also, a number of witnesses not represented as an Interested Party asked to be represented by lawyers at the Phase One hearings. In every case, permission was granted and these witnesses were known as 'Represented Witnesses'. A list of Interested Parties and their representatives and Represented Witnesses and their representatives can be found in Annex 4.

2.16

Most Interested Parties were public bodies or individuals involved with Victoria's case in this country who wished to be involved in Phase One, and who I thought could help the Inquiry with its work. At an early stage, we received an application for Victoria's parents, Francis and Berthe Climbié, to also be granted that status. I decided that it would be right to grant that application, given the obvious human interest any parent would have in an investigation into their child's death. Mr and Mrs Climbié also asked me to recommend to the Government that the cost of their travelling to the UK and their accommodation here throughout Phase One be met from the public purse. After careful reflection, I decided to make those recommendations, and the Government accepted them.

2.17

I decided that, as a general rule, Interested Parties and those acting for Represented Witnesses would not be allowed to call or cross-examine witnesses. I had indicated at the preliminary meeting (described in more detail in paragraph 2.20) that there might be exceptions to this general rule. However, I was only asked to make such an exception once, and I granted the request. Counsel to the Inquiry agreed to consider any requests for them to call additional witnesses and any requests for particular lines of questioning to be put to witnesses. I indicated during the preliminary meeting that if Counsel did not call such witnesses or ask such questions, I would adjudicate on the need to do so. In fact, this was not necessary and I am grateful to Counsel to the Inquiry and all the representatives for their sensible co-operation in this regard.

2.18

Those representing Interested Parties and Represented Witnesses were allowed to re-examine witnesses whom they represented. That re-examination was time limited.

2.19

At the end of oral hearings, representatives of Interested Parties and Represented Witnesses who wished to do so were allowed to make time-limited closing submissions, which could be supplemented with written submissions.

Paragraphs: 2.1 - 2.10 | 2.11 - 2.19 | 2.20 - 2.33 | 2.34 - 2.53 | 2.54 - 2.61

Preliminary meeting

2.20

On 30 May 2001, we held a preliminary meeting at Hannibal House and invited everyone who had expressed an interest in the work of the Inquiry. The meeting was open to the public. We began the meeting by holding a minute's silence in memory of Victoria.

2.21

At the meeting, I set out the arrangements I proposed to make for the running of the Inquiry, and I invited comments on those arrangements. No one suggested then, or in the weeks that followed, that the arrangements should be changed. Therefore, the arrangements proposed at the meeting were put into effect.

Gathering witness statements

2.22

In order to structure the work in Phase One, a list of issues was produced which reflected the Terms of Reference.

2.23

The Solicitor to the Inquiry wrote to everyone who might be able to give relevant evidence, asking them to produce a witness statement. A questionnaire was included that set out matters arising from the list of issues, which it was thought they would be able to speak about. In most cases these requests were made through the Interested Parties, and I am grateful for their assistance with this.

2.24

A bundle of witness statements was prepared by the secretariat and copies were made available to Interested Parties. The Interested Parties made a written statement that they understood they had to keep that material confidential and only use it for the purposes of this Inquiry.

Gathering documents

2.25

The three statutes to which I have referred gave me power to require the production of documents. The secretariat wrote to the relevant public bodies asking them to produce all relevant documents. One of the more difficult tasks that fell to the secretariat was managing the vast amount of documentation that was produced in response.

2.26

This work was made particularly difficult because of the late supply of some relevant material by some of the Interested Parties, and by others. For example, Brent council was late providing some documents and at times I felt material was drip-fed to us. Similarly, at one stage I was unhappy with the NSPCC's provision of documents. Documents which were supposedly lost were suddenly discovered, and on one occasion it was only during witness examinations that it became clear that documents had been given to the Inquiry in an edited form. However, in most cases, including those of Brent and the NSPCC, the problems were temporary and solved quickly due to the good sense and co-operation of those concerned.

2.27

I regret to say this was not always the case with Haringey council. I was so concerned about the way Haringey was responding to requests for documents that I issued a summons, in line with my powers under section 250 of the Local Government Act 1972. The summons was directed to Haringey's director of social services requiring her to produce four identified documents and any other documents relevant to the lessons learned by Haringey as a result of Victoria's death. From then on, there could be no confusion as to what the Inquiry required.

2.28

More than 650 new documents were produced in response to this summons. Several times after this, Haringey produced even more documentation. This was material that should have been produced, at the latest, by the date stated in the summons. I invited Haringey's chief executive to attend the Inquiry and explain Haringey council's conduct. He did so, and expressed his embarrassment at what had happened.

2.29

More material continued to be produced. I found it particularly disturbing that documents directly relevant to Victoria's case were found in a filing cabinet in the office where her case had been handled, and in a locked storage area next to that office. Haringey's Counsel told me that her client's embarrassment about these discoveries was "off the scale". I requested a further explanation from Haringey's chief executive. In the course of that explanation, I was told that to describe him as "absolutely furious" about what had happened would be an understatement.

2.30

I have seriously considered whether Haringey's method of dealing with its documentation was the result of a deliberate attempt to frustrate the Inquiry's work, or simple incompetence. Having considered the observations of Haringey's chief executive, I have concluded it was incompetence.

2.31

The smooth functioning of Inquiries such as this will always depend on the co-operation and assistance of the public bodies involved. The enormous inconvenience that can be caused by the late submission of relevant material was graphically illustrated by a document provided by the Social Services Inspectorate (SSI) after the Phase One hearings had been completed.

2.32

I describe in paragraphs 2.37 to 2.41 the significance of the document in question and the impact that its late submission had on the running of this Inquiry. For present purposes, I simply wish to express my surprise and disappointment that the work of the Inquiry was delayed in this manner.

2.33

The documents were read and assessed by the Inquiry team and bundles of relevant material were produced. Copies of the bundles were made available to Interested Parties in the same way referred to in paragraph 2.24. The material was made available in hard copy form and a searchable, electronic index on disk was produced to accompany the Inquiry bundle.

Paragraphs: 2.1 - 2.10 | 2.11 - 2.19 | 2.20 - 2.33 | 2.34 - 2.53 | 2.54 - 2.61

Opening the Inquiry and hearing evidence

2.34

The hearings began on 26 September 2001, when Counsel to the Inquiry made his opening statement. That statement identified the matters which the Inquiry would need to focus on over the following months. In line with what had been said at the preliminary meeting, a television crew was given access to the Inquiry on that day. The next day, opening statements from the other Interested Parties were received.

2.35

The first witness, Francis Climbié, Victoria's father, was called on 28 September 2001. After this, Counsel to the Inquiry called a further 158 witnesses, all of whom gave their evidence on oath. In the case of four witnesses who had subsequently moved abroad, it was decided that the most convenient and economic method of obtaining their evidence was to use a video link between studios in their present country of residence and a Department of Health building close to the Inquiry's premises. This evidence was recorded and the video recordings were played in the public sessions of the Inquiry. The arrangements worked extremely well.

2.36

The written statements of a further 119 witnesses were put into evidence without the need for them to attend the Inquiry. Most of the oral evidence was completed by 4 February 2002. A list of the witnesses who were called to give evidence and those whose statements were read into the evidence can be found in Annex 2. Final submissions from the Interested Parties and Counsel to the Inquiry were heard on 18, 19 and 27 February 2002. Proceedings on the first two of those days were also televised.

Reconvening Phase One hearings

2.37

I had expected the final submission on 27 February 2002 to mark the end of the public hearings in Phase One. However, on the advice of Counsel to the Inquiry, I chose not to close Phase One at that point because it was possible that further matters might emerge which would require the taking of additional evidence.

2.38

This advice turned out to be crucial. On 27 February 2002, the SSI gave the Inquiry a report of the Joint Review of Haringey Social Services. The Joint Review had been conducted by the SSI and the Audit Commission and published in November 1999.

2.39

It quickly became obvious that this document was not just relevant but potentially greatly important to Phase One of the Inquiry. It was immediately distributed to the Interested Parties and documents relevant to its preparation were sought from the SSI and the Audit Commission. These documents filled a further six lever-arch files.

2.40

This additional material was read and analysed. Then Counsel to the Inquiry advised that further witness statements should be obtained. The Inquiry was given 14 such statements, which were then circulated to the Interested Parties.

2.41

Having considered these additional statements, I reluctantly came to the view that I had no option but to reconvene the Phase One public hearings in order to take additional oral evidence. As a result, the Inquiry sat for two days on 9 and 10 July 2002. Four witnesses gave oral evidence subject to the same procedures used before. Interested Parties and the SSI were given the opportunity to make closing submissions on the new material, although not all Interested Parties took up that opportunity.

2.42

The three statutes under which the Inquiry was established gave me the power to call witnesses to attend and answer questions. It was necessary for me to exercise that power on only three occasions. The first was in respect of Carole Baptiste, the Haringey social work manager, who refused to agree to attend the Inquiry voluntarily. She also disobeyed the summons I issued and, as a result, criminal proceedings were begun against her. After this, she did attend and answered questions put to her. However, I decided that the criminal proceedings should go ahead.

2.43

I also issued summonses against Kouao and Manning. Kouao, who had refused to co-operate with the Inquiry in any way, was brought from prison to the Inquiry to give evidence in person. At first she refused to answer Counsel's questions. Eventually she was persuaded by him to give answers to some of the matters he raised with her. Manning, by contrast, had co-operated throughout and had given the Inquiry a witness statement when requested. It was arranged that he would give his evidence by video link from the Combined Court Centre in Leeds. That evidence was recorded and then played at the public hearings.

The involvement of broadcasters

2.44

A number of broadcasting organisations applied for access to the video evidence of Manning. At the time of the recording of his evidence, I sought Manning's views on whether I should allow his evidence to be broadcast. He opposed it. Having considered his views and the detailed oral and written submissions from Counsel acting on the broadcasters' behalf and from others, I decided to refuse the application.

Publishing evidence and data protection

2.45

All oral evidence was simultaneously transcripted using a system called Livenote. The system proved very useful.

2.46

I believed it was important that the Inquiry should conduct its work as openly and transparently as possible. I wanted to give those with an interest in the evidence as much access to it as possible, at the same time ensuring the fair conduct of the proceedings. In particular, I wanted those who might be able to contribute to Phase Two to have a convenient way of learning about the issues being raised in Phase One.

2.47

As a result, an Inquiry website was established (www.victoria-climbie-inquiry.org.uk). All statements provided to the Inquiry and transcripts of each day's evidence were placed on this website. The website received around three million hits in the period 30 September 2001 to 30 September 2002. The average length of the website's 'visitor sessions' was 20 minutes (compared with an internet average of three minutes). This suggests that members of the public were using the site for detailed reading, rather than out of a passing interest.

2.48

Before statements and transcripts were published in this manner, the Inquiry contacted the assistant data protection commissioner. It was agreed with him that the Inquiry constituted legal proceedings for the purposes of section 35 of the Data Protection Act 1998, and that the Inquiry might lawfully process non-sensitive personal data without the consent of the data subject. It was made clear that telephone numbers, addresses and names of family members would be removed from witness statements before they were placed on the website, and that the security of such information would be strictly maintained by the Inquiry team. It was confirmed that the Inquiry could also lawfully process sensitive personal data without the explicit consent of the person concerned.

2.49

The assistant data protection commissioner agreed that statements and transcripts of the public hearings would be placed on the website but would not contravene the Eighth Data Protection Principle. The Principle restricts the communication of personal information to countries which have adequate protection for personal information in place. It was in the public interest to make this information available, especially to those who would be able to make a contribution to Phase Two of the Inquiry.

Legal expenses

2.50

The Inquiry does not have any power to order payment of legal costs from public funds or by any other party. However, the Government indicated to me that if I made a recommendation that the costs of an Interested Party or Represented Witness should be met out of public funds, then it would be sympathetically considered. I made such a recommendation for one Interested Party and two Represented Witnesses and on each occasion the Government accepted my recommendation.

Dealing with potential criticism

2.51

I made clear at the preliminary meeting that some individuals or organisations could be criticised in this Report, and that out of fairness I would adopt a procedure that allowed those concerned to address any criticism. The procedures for the representation of Interested Parties and Represented Witnesses and the preparation of their statements seemed to me to already meet those requirements. However, I proposed taking an extra step to ensure proceedings were conducted fairly.

2.52

I made it clear that I would make no findings significantly adverse to an individual or organisation without ensuring that they first had a proper opportunity to answer the criticism. Wherever it was possible to do so, the witness would be informed by the Inquiry team of the nature of the potential criticism before they were called to give evidence. Where that was not possible, either because of the time at which grounds for the potential criticism emerged or otherwise, arrangements would be made either for the witness to respond in writing, or for the witness to be recalled so that they could answer the criticism. At the preliminary meeting, I made it clear that I would particularly welcome representations on those procedures. I received no suggestions indicating a need to amend the proposed arrangements and so they were put into practice during the course of the Inquiry.

2.53

Notices of potential criticism were sent to individuals or public bodies where it appeared they may be criticised for their conduct in relation to matters covered by the Inquiry's Terms of Reference. Each witness was given the chance to address these points during the course of their evidence. The Solicitor to the Inquiry wrote to the relevant party afterwards to make sure they felt they had been given a fair chance to respond. No one said that they had not.

Paragraphs: 2.1 - 2.10 | 2.11 - 2.19 | 2.20 - 2.33 | 2.34 - 2.53 | 2.54 - 2.61

Phase Two

Preparing for Phase Two

2.54

The fourth paragraph of our Terms of Reference requires us to make recommendations as to how a tragedy like this could be avoided in the future.

2.55

It was apparent early on that, in responding to this, we were likely to have to consider making two different types of recommendations. The first type would be addressed to the particular circumstances of Victoria's case and to the events that occurred in Ealing, Brent and Haringey while Victoria lived there. The second type would be recommendations with wider potential impact and that might affect relevant agencies across the country.

2.56

In the course of Phase One, we were likely to become familiar with practice and procedure in certain parts of London, but it would be an obvious mistake to assume that these same practices and procedures were necessarily followed elsewhere. We are not charged with conducting a review of the whole child protection system in this country. However, we had to devise a way for a wider audience to test the ideas prompted by Victoria's case so that they could be used elsewhere.

Providing a framework for Phase Two

2.57

Phase Two was designed to be a way for such wider consideration to happen. In order to give some shape to our thinking on these subjects, the Inquiry produced a provisional framework document for Phase Two in late October 2001. That framework was based on our reading of the documents and witness statements gathered for Phase One. It identified broad issues, aspects of which we believed might be worthy of consideration in Phase Two. We asked for comments on the structure and contents of that framework and suggestions for topics that should be considered. We received a large number of responses to that framework document and, in the light of those responses, we drew up a discussion paper, which we published on the website and circulated widely.

2.58

The issues were addressed in two ways. First, we invited written submissions from the public at large. We anticipated that not all of the submissions we received were likely to help us, so we made it clear in the beginning that only those that were relevant and valuable would be treated as evidence to the Inquiry. In fact, out of over 200 submissions we received, we accepted 77 as evidence and published them on the website. I am very grateful to all those who took the trouble to send in written submissions.

2.59

Second, the Inquiry organised a series of five seminars, which were held in March and April 2002. They were conducted in public at the Inquiry's premises at Hannibal House. The seminars covered the following aspects of working with children:

Ensuring that children and their families receive the full range of services they are entitled to;

Making sure that children and families in need of extra care and support are identified at an early stage;

Carrying out a proper assessment of the needs of children and families and developing plans to achieve the best outcomes for them;

Making sure that key agencies are able to deliver an effective service;

Monitoring the performance of the key agencies.

2.60

A wide range of people with an interest in our work were invited to the seminars. These included practitioners and managers from social services, the police, health services, academics, lawyers and commentators. They were chosen from those who had responded to our framework document and discussion paper, and from those not previously involved in the Inquiry. A full list of those who took part in the seminars can be found in Annex 5. The seminars were chaired by Neil Garnham QC and attended by the assessors and myself. They were a most valuable source of ideas, and are discussed further in section 17 of this Report. I am most grateful to all those who took part.

Paragraphs: 2.1 - 2.10 | 2.11 - 2.19 | 2.20 - 2.33 | 2.34 - 2.53 | 2.54 - 2.61

Closing the Inquiry

2.61

On 31 July 2002, I formally closed the evidence-gathering process of the Inquiry. No material received by the Inquiry after this date has been considered for the purposes of preparing this Report.

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