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Title pages

Part one Background
1 Introduction
2 The Inquiry
3 Victoria's story

Part two Social Services
4 Ealing Social Services
5 Brent Social Services
6 Haringey Social Services
7 Tottenham Child and Family Centre
8 Enfield Social Services

Part three Health
9 Central Middlesex Hospital
10 North Middlesex Hospital
11 Health analysis
12 general Practice and liaison health visiting

Part four The police
13 Brent Child Protection Team
14 Haringey Child Protection Team
15 Child protection policing in north west London

Part five Working with diversity
16 Working with diversity

Part five Learning from experience
17 The seminars

Part six Recommendations
recommendations
Annexes
Annexex Crown Copyright

Part four: The police

13 Brent Child Protection Team

Paragraphs: 13.1 - 13.12 | 13.13 - 13.24 | 13.25 - 13.37 | 13.38 - 13.46 | 13.47 - 13.61 | 13.62 - 13.71

The referral

13.1

Between 4.30pm and 5.15pm on 14 July 1999, PC Rachel Dewar received a telephone call from Michelle Hines, a social worker from Brent Social Services. According to PC Dewar, Ms Hines told her that Victoria was in the Central Middlesex Hospital suffering from bruised feet, arms, legs and buttocks, infected bruises on her fingers, and bloodshot eyes. PC Dewar was told that the medical staff at the hospital considered these to be "serious non-accidental injuries". PC Dewar was also told that Victoria had been taken to hospital by a childminder who had become concerned as to the cause of her injuries.

13.2

PC Dewar happened to pick up the phone when Ms Hines rang, and so it seems this is why she became the officer in the case. There was no formal system within Brent Child Protection Team (CPT) for incoming referrals to be screened and assessed by a supervisor before being allocated to officers. Although Sergeant (Sgt) David Smith said he and Sgt John Gorry checked entries on the crime-recording computer database, CRIS, on a daily basis, an investigation could be well under way before a supervisor became aware of it. It also seemed to be the case that whoever happened to take the initial referral would end up dealing with the case.

13.3

In my view, such a practice carries with it two important disadvantages. First, it may lead to an already overloaded officer taking on more work when a colleague may be better placed to give the referral the required attention. Second, it deprives the team of a mechanism for filtering referrals to make sure valuable police time is not wasted dealing with matters that are not serious enough for police attention.

Accommodation

13.4

At the time it came to deal with Victoria's case, Brent CPT was housed in rather scruffy accommodation in Edgware police station, which it shared with Harrow CPT. The accommodation and the facilities provided for the teams were, like those for many CPTs in London, of a poor standard. Detective Inspector (DI) Michael Anderson, the officer in charge of the team, thought the accommodation was "distinctly bad" when compared with the Metropolitan Police Service (MPS) as a whole, but average for CPTs across the capital. However, I heard no evidence to suggest that the standard of the team's accommodation affected the way Victoria's case was dealt with, and DI Anderson expressly stated that, in his view, it was not responsible for the failings in Victoria's case.

Training and experience of officers

13.5

I heard a great deal of evidence from the MPS witnesses about the training of individual officers and their career profiles before joining the CPTs. I am satisfied that it is highly desirable for officers engaged in child protection investigation work to have some experience in, or knowledge of, criminal investigation. Experience or knowledge would normally be gained by a period of time as a detective in a CID office, but uniformed officers who have worked in, for example, street crime units may also gain the necessary experience. Therefore, it is useful to consider the training and experience of the Brent CPT officers who were directly involved in Victoria's case.

13.6

Brent CPT was made up of one detective inspector, two sergeants and six police constables. The training and career profile of the officers directly involved in Victoria's case are as follows.

Detective Inspector Michael Anderson

13.7

DI Anderson joined the force in 1971. By the time he gave evidence he had retired, but during the relevant period he had 28 years' police service, of which 25 years were spent in various CID roles. He was therefore a 'career detective' and he had been the DI in charge of Brent CPT since 1996. He had received no training specifically in child protection work, but clearly he was a very experienced crime investigator and had attended the CID foundation course. DI Anderson considered Detective Chief Inspector (DCI) Philip Wheeler to be his immediate line manager, even though they rarely saw each other. At the time with which I am concerned, DI Anderson was also the officer in charge of Harrow CPT, also based in Edgware police station.

Sergeant John Gorry

13.8

Sgt Gorry joined the police service in 1975. He has never been a detective but has worked as a uniformed constable in local crime squads and the MPS clubs and vice squad. These roles would have given him some experience of criminal investigation. He said he felt adequately equipped to carry out the role of supervisor, but felt hampered by his lack of training. In particular, the fact he had received little child protection training and no CID training led him to feel ill- equipped to supervise some of the more involved criminal investigations.

Sergeant David Smith

13.9

Sgt Smith has been a police officer since 1980. He spent 10 years as a uniformed constable in various stations, including three years in a district crime squad in Camden. As a sergeant, he spent a period of time in charge of a reactive team dealing with all crime in the Harrow shopping centre. In these two posts he should have gained a reasonable amount of expertise in dealing with and supervising crime investigation. He had attended a two-week child protection course in 1996 but had not undertaken the CID foundation course.

PC Rachel Dewar

13.10

PC Dewar was the officer from Brent CPT designated to investigate the crimes against Victoria. She joined the MPS in 1993 and, after serving for two and a half years as a uniformed beat constable, she successfully applied for a posting with a domestic violence unit. In July 1998, she transferred to Brent CPT. Therefore, by the time she was dealing with Victoria, she had one year's CPT experience and virtually no experience of criminal investigation. She had never attended the CID foundation course and it would appear that her only relevant training was a three- day child protection course in December 1998.

13.11

Despite her job description saying that she should carry out the investigation of crime handed to her, I do not consider that PC Dewar had sufficient training or experience to qualify her to deal with a case of Grievous Bodily Harm (GBH). Her first-line supervisors were slightly better qualified, but with an inexperienced case officer it is vitally important to have first-line supervisors with plenty of experience of the requirements of criminal investigation. This was not the case in Brent CPT. The officer in charge, DI Anderson, was undoubtedly qualified to manage officers engaged in serious crime investigation, but he was expected to control two child protection units, consisting of around 20 officers and support staff.

13.12

When invited to comment on the lack of training received by the officers in his team, Sgt Smith said, "I view it as a failure of the Metropolitan Police to train its officers properly for the most important task they could possibly do." I have considerable sympathy with Sgt Smith's view on this matter, and I conclude that the MPS had indeed failed to ensure that the team charged with the investigation of Victoria's case had sufficient experience in the detection and investigation of serious crime. As a result, Brent CPT was not able to offer an adequate service to victims of child abuse in Brent.

Paragraphs: 13.1 - 13.12 | 13.13 - 13.24 | 13.25 - 13.37 | 13.38 - 13.46 | 13.47 - 13.61 | 13.62 - 13.71

The initial investigation

13.13

After taking the referral, one of the first things that PC Dewar did was to begin an entry on CRIS. In the box that asks for details of the allegation, she entered "assault S.18". This is shorthand for 'Wounding with intent to cause Grievous Bodily Harm', an offence under section 18 of the Offences Against the Person Act 1861. Other than homicide, this is the most serious assault there is, and it is significant that PC Dewar believed it was an offence of this importance that was being reported to her by social services. In her oral evidence, PC Dewar stood by the classification of the offence she made on the basis of the information given to her by Ms Hines. PC Dewar also noted on CRIS that the mother was the likely suspect.

13.14

Therefore, it is apparent that by just after 5pm, PC Dewar knew she was the investigating officer for a serious crime, that the victim was in hospital with multiple injuries, that there was an important witness in the form of the childminder who had taken the child to hospital, and that a suspect had been identified but not accounted for.

13.15

Apart from leaving a message with the police photographic department asking them to take photographs of Victoria's injuries some time in the future, and doing a police database check to see if the family were known, PC Dewar did absolutely nothing to begin investigating the crime before she went off duty at 7pm.

13.16

As a result, vital hours were lost. When a crime comes to the attention of the police, the period immediately afterwards can often be critical to the effectiveness of the investigation. Unless prompt action is taken, forensic evidence can disappear, tracks can be covered and witnesses can be intimidated or coached. When dealing with a possible serious assault against a child, it will never be appropriate, in my view, simply to leave the matter until the following day.

13.17

Having decided against investigating the possible crime committed against Victoria that evening, PC Dewar instead agreed with Ms Hines to place Victoria under police protection. This course of action was taken before Victoria had been seen and before any assessment of her circumstances had been made. In my view, this is a wholly inappropriate way to proceed. Taking a child into police protection is a serious step. It is unthinkable that a proper assessment of the need for protection could be made before the child concerned has been seen and his or her circumstances have been assessed. I therefore make the following recommendation:

Recommendation

Save in exceptional circumstances, no child is to be taken into police protection until he or she has been seen and an assessment of his or her circumstances has been undertaken.

13.18

One of the requirements of section 46 of the Children Act 1989 is that when a child is taken into police protection, both the child and parent are informed of the reasons why this course of action has been taken. It also requires a 'designated officer' to investigate the circumstances of the case in order to determine whether police protection is appropriate. Neither of these steps would appear to have been taken in Victoria's case. Instead, the hospital was simply informed by means of a faxed 'Form 72' that Victoria was now in police protection and must remain in the hospital as an inpatient. This was an inadequate way of dealing with such a serious matter. It was done without any discussion with a doctor to find out if there was a medical need for her to stay in hospital, or for how long she could stay.

13.19

The use of police protection and the lack of procedures followed in its application in Victoria's case are considered in detail at paragraph 13.67.

Crimes against children

13.20

It is worth spending time to examine what would have happened if the victim of this possible GBH had been an adult, rather than a seven-year-old child. It was clear from listening to the evidence of the MPS senior officers that they believed there should be no difference in the quality or timeliness of a serious crime investigation, just because of the victim's age. Detective Chief Superintendent (DCS) David Cox, head of the North West Crime Operational Command Unit (OCU), was expressly asked what, if any, difference there should be between the investigation of a suspected GBH or serious assault on a child and a similar offence on an adult. He replied, "The police investigations side of it is largely the same. The only other factors would be that it would be a memorandum interview, it would be a joint interview with social services and I believe it would be the child protection plan issues, or those issues that are CPT related. But the actual mechanics of gathering the evidence, preserving the scene, arresting the suspect, getting the forensic evidence, would be much the same."

13.21

His view was echoed by Deputy Assistant Commissioner (DAC) William Griffiths who said, "The basic ingredients of assault are very easy and straightforward to deal with. You want the victim, the victim's account, you want the medical evidence that supports the account, you want to visit the scene and retrieve evidence there and then you move on to suspects, and so on. These are basic steps that are probably taught in lesson two at recruit school: first steps at the report of a crime."

13.22

Finally, DAC Carole Howlett, the current head of SO5 (the new Child Protection Command Unit established in 2000), agreed with her colleagues that there should be no difference in the quality of the investigation of an assault against a child compared with that of an adult. In particular, when asked how quickly she would expect a victim of an assault to be seen by police, she replied, "Within hours, within a couple of hours or whenever. As soon as possible. As soon as practically possible to get there."

13.23

I share the view of the senior officers that a young victim of crime should receive the same prompt and professional service from the police as an adult. It is plainly a cause of serious concern that this does not appear to have been the case with regard to Victoria. On the evening of 14 July 1999, there was every reason to believe that Victoria was a victim of serious crime. Even so, PC Dewar not only went off duty without carrying out a proper investigation, but she also decided to continue with plans to attend a seminar the following day. I find it difficult to believe that this approach would have been adopted if it had been an adult victim of GBH lying in hospital with multiple injuries. Indeed, I was expressly told by PC Dewar that, had she received a referral concerning a case of GBH in the street during her time as a beat officer, she would have visited the hospital to see the victim.

13.24

Such discrepancies in the standards of service provided by the police are, in my view, obviously unacceptable. Crimes against children are every bit as serious as crimes against adults, and they demand the same prompt and efficient response. To address this worrying state of affairs, I make the following recommendation:

Recommendation

Chief constables must ensure that crimes involving a child victim are dealt with promptly and efficiently, and to the same standard as equivalent crimes against adults.

Paragraphs: 13.1 - 13.12 | 13.13 - 13.24 | 13.25 - 13.37 | 13.38 - 13.46 | 13.47 - 13.61 | 13.62 - 13.71

Deficiencies in the investigation

13.25

The fact that PC Dewar decided to attend the seminar, even though Victoria's case had yet to be investigated, presumably meant that PC Dewar did not anticipate starting the investigation until the following day - nearly 48 hours after Avril Cameron had first raised her concerns at the hospital.

13.26

In fact, an investigation should have begun straight away. Interviews with Ms Cameron, Kouao and Victoria should have been essential elements of the investigation. I deal with each in turn.

Avril Cameron

13.27

When she was asked why she did not urgently seek out and speak to Ms Cameron, PC Dewar replied, "Because I did not think there was anything I needed to urgently speak to Avril Cameron about from the information I had in the referral." When pressed further on the issue, she went on to say, "Well, we would have done but I felt, on the information I had, that Avril Cameron had communicated to the medical staff, that there was nothing in that referral, she did not say who the perpetrator was."

13.28

I have to say that I detect little sense in either of those two answers. When it was pointed out to PC Dewar that perhaps nobody had asked Ms Cameron who the perpetrator of the assaults against Victoria was, she blamed the medical staff at the hospital. She said she would have expected them to have obtained such information from Ms Cameron if it had been available.

13.29

Later, in her evidence to the Inquiry, PC Dewar said she was aware that social services were going to speak to Ms Cameron. If this was indeed her reason for not interviewing Ms Cameron herself, PC Dewar would appear to have been happy to leave the interviewing of the most important witness (other than the victim herself) to hospital staff and social workers, none of whom were trained to ask the right questions in a criminal investigation. This was, in my view, a crucial error of judgement on the part of PC Dewar. Had Ms Cameron been asked the right questions, the police could have obtained the following valuable information, all of which was within Ms Cameron's knowledge:

Victoria was not attending school.

Kouao often became very angry towards Victoria and acted aggressively towards her.

Victoria would regularly wet herself when taking a nap at Priscilla Cameron's house.

Ms Cameron had asked Kouao about the cuts on Victoria's hands and Kouao had told her that Victoria cut herself with razor blades.

Kouao had asked Priscilla Cameron to look after Victoria permanently because the man she was staying with did not want Victoria around.

On the night Kouao dropped Victoria off at the Camerons' house, Ms Cameron noticed that Victoria had a cut above her eye, a healing wound on her cheek, and two bloodshot eyes.

Ms Cameron had also noticed Victoria's fingers were oozing pus and her face had swollen up.

Marie Cader told Ms Cameron that Victoria chatted happily about other things, but when asked about her injuries she "went into auto pilot" and became withdrawn.

While at the hospital, Ms Cameron had seen marks on Victoria's legs, back and arms. She also noticed that Victoria's nails were short and that she held her hand in a half-clenched manner.

Ms Cameron had seen small circular marks on Victoria which the doctor had told her might have been caused by cigarette burns.

Ms Cameron had never seen Victoria scratch herself.

Ms Cameron had taken Victoria to the hospital because she was concerned about the seriousness of the injuries and the possible cause of them.

13.30

If PC Dewar had made proper inquiries, she would probably also have been told of a conversation with somebody called "Nigerian Mary", to the effect that she had asked Mrs Cameron, "What is it you say to Kouao that makes her beat the child each night?"

13.31

In summary, the police would have quickly gained a clear indication that child abuse may have been taking place, and that Kouao was the perpetrator.

Kouao

13.32

In addition to being content for nurses, doctors or social workers to interview Ms Cameron, PC Dewar was prepared to allow social services to speak to Kouao alone. She accepted that Kouao was the main suspect, yet wanted a social worker to speak to Kouao in the first instance in order to "obtain her account" - this being a woman who was suspected of having caused GBH to her seven-year-old child. I find it extremely surprising that PC Dewar should have felt this was an appropriate manner in which to proceed with the investigation, especially given the disadvantages of questioning a suspect in any way but with the Codes of Practice set out in the Police and Criminal Evidence Act 1984.

Victoria

13.33

I am firmly of the view that PC Dewar should have visited Victoria during the evening of 14 July 1999. She was questioned at length about her decision not to do so and gave various answers, of which the following is representative: "I have been told that I should not see the child before the memorandum interview. I knew that Ms Hines would see the child the next day."

13.34

PC Dewar explained that the usual sequence of events in child protection investigations was, as far as she was aware, first to interview the victim and then to carry out any further work depending upon the outcome of the interview. In other words, the investigation should not even start until the child had been spoken to. In order for this approach to have anything other than a seriously damaging effect on the usefulness of the investigation, it is plainly necessary that children who are capable of giving evidence about what has happened to them are seen as soon as possible. Therefore, PC Dewar's suggestion that she would not necessarily have sought to interview Victoria until she was discharged from hospital is extremely worrying.

13.35

I also reject PC Dewar's claim that it would have been inappropriate for her to see Victoria before a memorandum interview had taken place. The established practice in 1999 was that the police, when dealing with suspected crimes against children, would interview the children concerned in a special video interview suite, in accordance with the government guidelines called The Memorandum of Good Practice. However, in cases where a child victim is in hospital, a degree of flexibility is necessary. It may have been open to PC Dewar to conclude it was inappropriate to conduct a full interview with Victoria in a hospital setting. However, she should not have made this decision without visiting Victoria and assessing her circumstances with a view to deciding on the appropriate location and timing of the interview. During the course of such an assessment, she should also have considered the chances of recovering forensic evidence from Victoria or from her clothing.

13.36

The Police and Criminal Evidence Act 1984 Codes of Practice (Code C, note 1B) expressly allows the police to speak to any person who can help with their inquiries. However, the MPS Child Protection Course Training Manual, dated 1995, advises that, except in urgent cases, interviews with children can only take place with the consent of a parent or guardian. Given this apparent confusion, and assuming that PC Dewar was familiar with the requirements of the manual, it is perhaps not surprising she formed the view that it would be inappropriate for her to see Victoria until she had been given the go ahead to do so by Ms Hines. However, there is no excuse for her failure to interview, and take full statements from, the medical staff involved.

13.37

In addition to interviewing the key witnesses, PC Dewar should also have visited the scene of the possible abuse. By the time Victoria was admitted to the Central Middlesex Hospital, she was living in Manning's flat at 267 Somerset Gardens. One can only guess at what may have been found at the scene if it had been properly searched and examined at this point. However, it is conceivable that some evidence of deliberate harm may have been detected as early as mid July, if the police had tried to look for it. If such evidence had been found, then events may have followed a radically different course.

Paragraphs: 13.1 - 13.12 | 13.13 - 13.24 | 13.25 - 13.37 | 13.38 - 13.46 | 13.47 - 13.61 | 13.62 - 13.71

The end of the investigation

13.38

I turn now to consider why Brent CPT's investigation, such as it was, ended so abruptly.

13.39

At around 10.30am on 15 July 1999, PC Dewar was at the training seminar at Bushey. She said she was expecting a call from Ms Hines to say that social services had spoken to the mother and obtained her account of how Victoria had received her injuries and her permission to speak to Victoria. Plainly, as far as PC Dewar was concerned, the investigation at this stage was in the hands of social services. However, instead of receiving the expected message, PC Dewar was told by Ms Hines that Dr Ruby Schwartz had examined Victoria and concluded that all her injuries were due to scabies.

13.40

However, it is likely that this was an incomplete summary of Dr Schwartz's views, and that if PC Dewar had chosen to question Dr Schwartz, she would have discovered that Dr Schwartz had some lingering concerns about Victoria that she expected to be followed up by social services. More importantly, if Dr Schwartz had been questioned more closely, it would have become clear that she had not satisfactorily accounted for all the marks that had been noted on Victoria's body, so that physical harm remained a possibility.

13.41

I find it remarkable that PC Dewar was prepared to accept, without question, the reported diagnosis of scabies as an explanation for all of Victoria's injuries, particularly because she had described these injuries on CRIS the night before as including multiple bruising on feet, arms, legs and buttocks, infected bruising on her fingers, and bloodshot eyes. If she had applied her mind to the matter, it seems highly likely she would have realised that a scabies diagnosis left several of the reported injuries unexplained.

13.42

The evidence of PC Dewar, together with that of a number of her colleagues, indicated a profound reluctance to challenge the diagnosis of a consultant paediatrician. In order to test the extent of that reluctance, Counsel to the Inquiry asked PC Dewar if she would have accepted a diagnosis of scabies if the child had a broken arm. PC Dewar replied that of course she would not. In re-examination, her Counsel went as far as to say that the analogy was plainly absurd. However, I found it useful because it demonstrated to me that a police officer would feel able to challenge an improbable medical diagnosis. The question raised by PC Dewar's handling of Victoria's case is how improbable that diagnosis would have to be before an officer might be prepared to exercise his or her own independent judgement.

13.43

In my view, social workers and child protection police officers are specialists in child protection. Doctors specialise primarily in dealing with the medical needs of sick children, so they are often able to give child protection investigators opinions as to the cause of injuries. However, the final analysis of the significance and interpretation of those injuries must be made by the practitioners who have the benefit of looking at the whole picture (including the wider family circumstances), any forensic evidence and the experience of the carers.

13.44

It is wrong for social workers or police officers to blindly accept everything they are told by doctors, no matter how important those doctors are, and they must fit the medical evidence in with the other information available before arriving at their own conclusion. It was entirely inappropriate for PC Dewar to completely abandon such a serious investigation because of a third-hand medical report told to her over the telephone.

13.45

Also, PC Dewar had written in the original CRIS entry, "Doctors consider the injuries to be serious non-accidental injuries" and so would have been aware that the reported diagnosis of Dr Schwartz differed from that of the doctors who had examined Victoria the day before. The fact that there was a divergence of medical opinion as to the cause of Victoria's injuries should have led PC Dewar to question Dr Schwartz about her differing opinion.

13.46

However, having received the call from Ms Hines, PC Dewar immediately lifted the police protection and later marked up the CRIS entry as "no crime". Regrettably, she also cancelled the one positive step she had taken the previous evening, which was to arrange for police photographs to be taken of Victoria's injuries. This last action may have been important, because if PC Dewar had kept an open mind and obtained the photographs, then perhaps her supervisor, or one of her social services colleagues, may have seen them and felt suitably concerned to query Dr Schwartz's diagnosis. Certainly, as events were to unfold, the photographs would have been extremely useful a few days later, when a further set of injuries was being pondered over.

Paragraphs: 13.1 - 13.12 | 13.13 - 13.24 | 13.25 - 13.37 | 13.38 - 13.46 | 13.47 - 13.61 | 13.62 - 13.71

Deficiencies in supervision

13.47

Responsibility for failing to undertake any adequate investigation into the possible crime committed against Victoria cannot rest with PC Dewar alone. As I have already indicated, she was a junior officer with very little experience in the investigation of serious crime. In such circumstances, her handling of this referral should have been closely supervised by more senior officers.

13.48

The officer best placed to do so was her first-line manager, Sgt Gorry. Sgt Gorry said that he remembered hearing PC Dewar take the referral concerning Victoria and that she told him it related to a "serious assault, possibly a GBH, on a young girl". He said in evidence, "I remember the call coming in. I remember Rachel's reaction to the phone call and I can remember sort of reacting to it and thinking this is something quite important, quite serious."

13.49

PC Dewar made no mention of any discussion with Sgt Gorry, although she did state that Sgt Gorry gave her permission to work one hour's overtime on the evening in question, perhaps because he knew she had an important referral to deal with.

13.50

However, it would appear that Sgt Gorry took little interest in Victoria's case and did not set down a plan of action for the investigating officer to follow. He was aware that another officer, PC Karen Blackman, was planning to assist PC Dewar with the referral, but despite being on duty throughout the evening, he appears to have left them to their own devices. When Sgt Gorry was asked what he did to satisfy himself that these two junior officers were conducting a proper investigation of this serious offence, he replied, "Other than the fact that I had spoken to them at the initial stages and was aware that they were carrying out the investigation what appeared to be diligently and effectively, nothing more. The reasoning behind that is that I have considerable confidence in the ability of both officers to have come to the right decision."

13.51

Plainly, Sgt Gorry's confidence was misplaced. His explanation for why he failed, the following day, to ask either of the officers what progress they had made in the investigation of the referral was that he was aware that PC Dewar had spoken directly to DI Anderson in the meantime. Sgt Gorry explained, "When I was at the seminar the following day, PC Dewar addressed Detective Inspector Anderson about the matter and it was really not my position to intervene and find out additionally what course of action she was going to take because I assumed, quite reasonably I feel, that the issues would have been covered, discussed and addressed in the conversation that she would have had with Detective Inspector Anderson."

13.52

I am firmly of the view that any referrals of suspected child abuse to the police from social services should be handled at a managerial level, and that a manager from each agency should be involved in discussing how best to take the investigation forward. The danger of doing otherwise is that a junior officer would have to conduct an investigation as he or she sees fit with minimal input from more senior experienced officers. The inevitable risk would be that important decisions are incorrectly taken, causing the whole investigation to be seriously flawed. Such risks can, in my view, be reduced by the involvement of experienced managers in the investigative process. Therefore, I make the following recommendation:

Recommendation

Whenever a joint investigation by police and social services is required into possible injury or harm to a child, a manager from each agency should always be involved at the referral stage, and in any further strategy discussion.

13.53

Sgt Gorry refused to accept that he should bear any blame for failing to supervise any investigation of Victoria's case. I do not share his view. It seems to me that one of the principal functions of a sergeant in a child protection team is to supervise the investigation of crime by more junior officers. I believe Sgt Gorry should have taken a firm grip of this investigation as soon as the referral was taken. He should have agreed with PC Dewar a plan of action that had a clear timescale in which the work should have been carried out. Indeed, it is difficult to see why Sgt Gorry did not take any active part in the inquiry himself, perhaps by visiting the hospital that evening with PC Dewar. He was on duty until l0pm that night, and although he mentioned that he had to make a telephone call to America during the evening, it is hard to imagine that this should have taken precedence over ensuring that such a serious referral was being properly investigated.

13.54

When Sgt Gorry was asked if an "S.18" assault should not have been dealt with by someone more senior than a PC, he replied, "I think in the scheme of the investigations that have been dealt with in Brent, yes it is a serious assault. But initially I think it will be fair to say that there were no complexities about it and, had there been complexities within it, then obviously the supervisor would have overseen it or taken over, but at that initial stage it was something that I personally felt that the combined skills and abilities of PC Dewar and Blackman were able to deal with the initial investigation." I reject Sgt Gorry's assertion that Victoria's case was neither serious or complex enough for him to have become involved, and I was surprised to hear that he continues to think so.

13.55

My view is that the skill and judgement that an experienced officer can bring to an investigation is of vital importance, particularly in making sure that matters get off to a good start. I consider that it should always be the case that such an officer is involved from the outset in investigations involving serious crimes against children. Therefore, I make the following recommendation:

Recommendation

In cases of serious crime against children, supervisory officers must, from the beginning, take an active role in ensuring that a proper investigation is carried out.

13.56

PC Dewar spoke to DI Anderson, but could not remember if it was before or after she received the message from Ms Hines concerning the diagnosis from Dr Schwartz. For his part, DI Anderson was also unable to remember. However, it would seem unlikely that he made a considered assessment of the case before the telephone call from Ms Hines, especially since he told me that, had he known Victoria was in hospital and nothing had been arranged, he would have instructed PC Dewar immediately to formulate a proper strategy with social services and organise for a plan of action to be put in place. Therefore, it is more likely that PC Dewar spoke to DI Anderson after her telephone call with Ms Hines, and presented him with an open and shut case, in as much as she already believed the diagnosis of Dr Schwartz ended the need for a criminal investigation.

13.57

What emerges is a picture of blurred and confused management roles, with nobody taking responsibility for ensuring that an investigation takes place. Sgt Gorry was aware that the referral had come in, but gave no directions as to what action he expected to be taken. Once he knew DI Anderson had been consulted, he ceased to take any active interest.

13.58

When the case was mentioned to him the following day, DI Anderson probably did not grasp how serious the case had been viewed the evening before and, hearing about the scabies diagnosis, thought it was a formality for PC Dewar to lift the police protection and mark the investigation as complete on CRIS. Nonetheless, in my view, DI Anderson should have taken much greater care to explore with PC Dewar the extent to which she had properly investigated the case before lifting police protection. He should also have directed that a written medical opinion be obtained from Dr Schwartz.

13.59

The last occasion on which a supervisor had anything to do with the investigation was on 10 August 1999, when Sgt Smith checked the CRIS report to see if it was ready to close. He said that, having read the contents of the report, he was satisfied that it could be closed. When asked what he understood his role to be in checking the CRIS report before closure, he replied, "I wanted to make sure that the matter had been investigated. I wanted to make sure that the statutory checks had been carried out." When asked whether he was satisfied this had been done after reading this particular report, he replied, "I could see that it had come in initially as a quite serious allegation, that the following day there had been discussions that had taken place between the hospital, the social services, between the officer of the case and the Detective Inspector and that a decision had been made to - I do not want to use the word downgrade - but to change the classification to 'no crime'. When I saw that that had taken place and that there was no further explanation required by police, when I saw that report then I closed it."

13.60

Clearly, Sgt Smith did no serious analysis of the case or any cross-checking to see whether PC Dewar's understanding of the medical evidence was correct. If he had, he would quickly have found out that Dr Schwartz did have ongoing concerns for the child and that there were injuries which could not have been accounted for by scabies. It is also disturbing that a case that started off as being so serious could be closed without a written, detailed, medical report being examined by a supervisor.

13.61

Also, in common with his colleague Sgt Gorry, Sgt Smith placed a lot of importance on the fact that DI Anderson had apparently agreed the decision to "no crime" the case. Therefore, Sgt Smith's input amounted to no more than a 'rubberstamping' exercise, compounding the poor decision-making and supervision of others. Ironically, at the very time that Sgt Smith closed the CRIS entry in Brent, Victoria was being discharged from a hospital in the neighbouring borough, having suffered a further set of serious injuries.

Paragraphs: 13.1 - 13.12 | 13.13 - 13.24 | 13.25 - 13.37 | 13.38 - 13.46 | 13.47 - 13.61 | 13.62 - 13.71

Multi-agency investigation

13.62

In trying to find an explanation for the lack of useful action by Brent CPT, I was helped by another exchange between PC Dewar and her Counsel. He asked her, "In a multi-agency investigation such as this, who did you understand the lead agency to be?" PC Dewar replied that she understood it to be social services.

13.63

This was a view she held in common with several other police officers who gave evidence to the Inquiry. If the impression given by their evidence is representative, it would appear that child protection officers, for some considerable time, have been unsure about exactly where they fit within the Working Together system and what their precise responsibilities are in the investigation of the possible deliberate harm of a child.

13.64

The principal function of the police is the prevention and detection of crime. I entirely reject the notion that the police should seek to avoid their responsibility to conduct a swift and thorough criminal investigation by hiding behind the excuse of others being the 'lead agency'. The police are the 'lead agency' in a criminal investigation, and I am concerned that the good intentions of multi- agency decision-making, information sharing and joint working may have now led to a blurring of roles, uncertainty about who should take what action, and a convenient excuse for poor investigation. PC Dewar's view that social services were the lead agency in the investigation of Victoria's case would appear to be reflective of a common view held by child protection officers in the MPS.

13.65

When Victoria came to notice in Brent, social services had an important role to play and should undoubtedly have taken a lead in co-ordinating the various strands of information which were becoming available. However, there should have been a parallel police investigation into the serious crime reported against Victoria, and the evidence gathering exercise for that should have been led, and in large measure conducted, by the police.

13.66

The MPS, and the police service generally, needs seriously to examine its role in child protection investigations. As with other types of crime, it must take responsibility for gathering the necessary evidence. In order to advance this objective, I make the following recommendation:

Recommendation

The Association of Chief Police Officers must produce and implement the standards-based service, as recommended by Her Majesty's Inspectorate of Constabulary in the 1999 thematic inspection report, Child Protection.

Police protection

13.67

Finally, I turn to the issue of police protection. Section 46 of the Children Act 1989 provides a power for a police officer to remove a child into police protection, or cause the child to remain in a safe place such as a hospital, if there is evidence that the child is at risk of significant harm. A crucial safeguard for the child and the family is that an independent supervisory officer, known for these purposes as the 'designated officer', assesses the action taken and ensures that there is a need to remove the child from the control of the carers, and to inform the relative parties why the steps were taken. The Home Office issued guidance to the police service in the form of circular 54/91, which suggested that the designated officer role was most appropriately carried out by an inspector.

13.68

In Victoria's case, PC Dewar acted as the actioning officer as well as the designated officer for the purposes of police protection. It was clear from her evidence to this Inquiry that, when dealing with Victoria's case, she was unaware that the Home Office circular required these roles to be separate and filled by different officers. I heard evidence from senior officers in the MPS to the effect that they had acknowledged their failure to comply with government guidance on this issue and that this had now been corrected. I will therefore restrict myself to urging all police forces to ensure that they operate within Home Office guidelines relating to police protection, that a clear understanding of the designated officer's role is established, and that they comply with the following recommendation:

Recommendation

Police forces must review their systems for taking children into police protection and ensure they comply with the Children Act 1989 and Home Office guidelines. In particular, they must ensure that an independent officer of at least inspector rank acts as the designated officer in all cases.

13.69

It is doubtful whether there was a need to take Victoria into police protection at all. This is due to the fact that there was no known threat from Kouao that she would seek to remove Victoria from hospital. However, having taken this action, if an independent inspector had been overseeing the case, as laid down in the Children Act 1989 and the Home Office circular, there is a chance that he or she would have spotted the deficiencies in the way the case was being handled, and prevented the police protection from being lifted until a proper investigation had taken place.

13.70

I am also concerned about the fact that Victoria was taken into police protection over the telephone, and with no police officer having been to see her. Examination of the Children Act 1989 and Home Office guidance does not reveal any specific instruction that the child must be seen before taken into police protection. However, I believe it is poor practice for this not to happen. For the police to deny a parent access to their child is a serious step and requires the most searching examination of the need to take such action.

13.71

Whether or not the child needs to be seen, the legislation and guidance is clear that both the child and his or her carer must be told why police protection has been implemented. No attempt was made by any of the officers concerned with this case to explain either to Victoria or to Kouao why this step had been considered necessary.

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