The Victoria Climbie Inquiry Logo and link to home page  

 

 
 
Search
 
     
Key Documents News Update
Timetables Evidence Background FAQs Inquiry Team About Us Final Report

Latest Transcript

Phase One Transcripts
February 2002
January 2002
December 2001
November 2001
October 2001
September 2001
May 2001
Phase one witness statements
Phase two transcripts
Phase two submissions


   Pages 1 to 50 | Pages 51 to 100 | Pages 101 to 150 | Pages 151 to 200 | Pages 201 to 220

Archived Transcript for 26 September 2001: Pages 1 to 50

1 Wednesday, 26th September 2001

2 (10.00 am)

3 THE CHAIRMAN: Good morning, ladies and gentlemen, may

4 I begin by welcoming you to the beginning of the public

5 hearing of the Victoria Climbie Inquiry. I should begin

6 by reminding you that on 25th February 2000,

7 Victoria Climbie died in the Intensive Care Unit at

8 St Mary's Hospital, Paddington. She died as a result of

9 months of the most appalling ill-treatment at the hands

10 of those who were supposed to be caring for her.

11 At the preliminary hearing of this Inquiry, on

12 31st May, I invited everyone present to observe a period

13 of silence in memory of Victoria. I am not asking for

14 that to be repeated today, because it is my hope that

15 every day, throughout the Inquiry, we will have before

16 us the memory of Victoria and what she suffered. It is

17 against that same background that I particularly welcome

18 Victoria's parents, Mr and Mrs Climbie. I am grateful

19 to them for travelling from the Ivory Coast to help us.

20 The ill-treatment and death of Victoria shocked the

21 nation. This Inquiry is an indication of the

22 commitment, especially by Ministers of Government, that

23 what happened to Victoria will be an enduring turning

24 point in securing the proper protection of children in

25 this country.


1

top of page







1 I remind you that on 12th January 2001, at the

2 Central Criminal Court, Marie-Therese Kouao and

3 Carl Manning were convicted of her murder. Both were

4 sentenced to life imprisonment.

5 Soon afterwards, the Secretary of State for Health

6 and the Home Secretary made clear their intention of

7 establishing a statutory inquiry into the circumstances

8 of Victoria's death.

9 On 20th April this year, I was appointed by the

10 Secretary of State for Health and the Secretary of State

11 for the Home Department to conduct three statutory

12 inquiries, together to be known as the Victoria Climbie

13 Inquiry.

14 The first inquiry is established under section 81 of

15 the Children Act 1989, and is concerned with the

16 functions of the Local Authority Social Services

17 Committees, insofar as they relate to children.

18 The second is established under section 84 of the

19 National Health Service Act of 1977, and is concerned

20 with matters arising under that Act.

21 The third inquiry is established under section 49 of

22 the Police Act 1996, and is, of course, concerned with

23 policing.

24 The terms of reference of the Inquiry require me, in

25 summary, to establish the circumstances leading to and


2

top of page







1 surrounding the death of Victoria Climbie, to consider

2 the services sought or provided for her, and for those

3 in whose care she found herself, from social services,

4 the health services, and the police, and to reach

5 conclusions and make recommendations as to how, so far

6 as possible, such events can be avoided in the future.

7 Finally, I am directed to deliver a report to the

8 two Secretaries of State who will then arrange for its

9 publication.

10 Ladies and gentlemen, you will appreciate that this

11 Inquiry is of some complexity. We understand it to be

12 the first to be established under three separate

13 statutory provisions. It will consider the actions of

14 staff employed by a large number of public authorities,

15 and the way in which those authorities managed and

16 co-ordinated their activities. Its work is important,

17 because we are charged with making recommendations that

18 may affect the way these agencies carry out their

19 functions in future.

20 In this Inquiry, I am supported by four main

21 assessors, and I would like to introduce them to you.

22 On my far right is Mr John Fox, who is a Detective

23 Superintendent, and head of the Specialist

24 Investigations Department in the Hampshire Constabulary.

25 On my immediate right is Dr Nellie Adjaye, a fellow


3

top of page







1 of the Royal College of Paediatricians and Child Health

2 and a consultant paediatrician with special interest in

3 community child health, currently working in Maidstone

4 and Tunbridge Wells NHS Trust.

5 To my immediate left is Mrs Donna Kinnair, who is a

6 nurse, health visitor and a Strategic Commissioner for

7 the Lambeth, Southwark and Lewisham Health Authority.

8 To my far left is Mr Nigel Richardson, the Assistant

9 Director, Children and Families, for North Lincolnshire

10 Council Social Services and Housing Services

11 Directorate.

12 I have been able to appoint Miss Mandy Jacklin, who

13 is sitting on my left, to be Secretary of the Inquiry,

14 and with the consent of the Attorney General, I have

15 appointed Mr Neil Garnham QC to be counsel to the

16 Inquiry, and Miss Caroline Gibson and Mr Neil Sheldon to

17 be junior counsel to the Inquiry. The solicitor to the

18 Inquiry is Mr Michael Fitzgerald.

19 Ladies and gentlemen, you will have realised that

20 the proceedings of this Inquiry will be held in public.

21 The work will be divided into two phases. Phase 1 will

22 be primarily backward-looking and will be concerned with

23 discovering what happened to Victoria and why it

24 happened while she was in this country. Phase 2 will be

25 concerned with wider questions. It will be


4

top of page







1 forward-looking and will be directed to the question as

2 to what recommendations might properly be made which may

3 help avoid, so far as possible, a tragedy of this sort

4 happening again.

5 I intend that this Inquiry will be thorough and

6 rigorous, and subject to those overriding objectives, it

7 will be conducted as speedily and economically as

8 possible.

9 The Inquiry will be inquisitorial and not

10 adversarial in nature. It is not litigation or

11 prosecution. It is not concerned with questions of

12 civil or criminal liability. It is an investigation.

13 There are, in legal terms, no parties entitled to

14 advance cases. There are no statutory entitlements for

15 any other person to call witnesses, cross-examine or

16 make submissions. I am empowered to take evidence on

17 oath or affirmation, and will do so in respect of all

18 witnesses. The questioning of witnesses will primarily

19 be conducted by counsel to the Inquiry, although I or

20 the assessors, through me, may wish to ask additional

21 questions.

22 Interested parties will not ordinarily be permitted

23 to call witnesses or to cross-examine. However, counsel

24 to the Inquiry will be very happy to consider any

25 requests for them to call additional witnesses. If such


5

top of page







1 a request is declined for any reason, I will adjudicate

2 on whether it is necessary for that witness to be

3 called.

4 Counsel to the Inquiry will also consider any

5 request from interested parties for particular lines of

6 questioning to be put to witnesses. Arrangements will

7 be made whereby interested parties can submit

8 suggestions to counsel to the Inquiry in advance, so

9 that they can be properly incorporated into the

10 proceedings. Again, if counsel declines or omits to put

11 these questions, I will of course, rule on any

12 submissions that I receive.

13 I am content for interested parties to attend the

14 hearing with their lawyers, but witnesses will be

15 required to give their evidence direct to the Inquiry,

16 and the role of lawyers in this instance will be

17 limited. I will, of course, invite interested parties

18 to make opening statements if they wish, although those

19 statements should be limited to 30 minutes. Those

20 representing interested parties will be permitted to

21 re-examine witnesses who they represent. I will allow

22 re-examination to cover any matter to which the witness

23 can speak, and which has not previously been dealt with

24 in the evidence. Such re-examination, however, will be

25 time limited.


6

top of page







1 The procedure to be adopted in this regard is set

2 out in the procedural guide which has now been published

3 by the Inquiry team. Interested parties will, of

4 course, be able to make final submissions.

5 Arrangements have been made for the simultaneous

6 transcription of all oral evidence by means of this

7 system, which is called LiveNote. Any interested party

8 that wishes to take advantage of this service is invited

9 to contact the Secretariat. Smith Bernal, the company

10 who provide the LiveNote service, will make a charge for

11 this facility which will be based upon the Inquiry

12 meeting a proportion of the total bill and the balance

13 divided amongst the interested parties who subscribe.

14 I should make it clear again that this Inquiry is

15 not a vehicle for reconsidering the criminal charges

16 brought against Kouao and Manning. We take as our

17 starting point the verdict of the jury that those two

18 individuals were guilty of the murder of Victoria.

19 I welcome today the representatives of the media,

20 but may I ask them, in the usual way, to respect the

21 privacy of all those involved in the Inquiry, both

22 inside and outside the Inquiry room. In accordance with

23 the usual procedure, the media should not seek to

24 interview any witness who has started to give evidence,

25 until that evidence is completed, even if it goes over


7

top of page







1 to another day.

2 Ladies and gentlemen, to everyone, may I ask you, if

3 you have a mobile phone, will you ensure that it is

4 switched off. If that has happened, ladies and

5 gentlemen, I will now invite Mr Neil Garnham QC to open

6 the proceedings.

7 MR GARNHAM: Thank you, sir.

8 The way in which a society treats its children is

9 perhaps the best measure of its humanity. On learning

10 of the circumstances of her daughter's death, Victoria's

11 mother said that such a thing could not happen in the

12 Ivory Coast. Well, it happened here.

13 Victoria's death was not simply an isolated act of

14 madness by two sick individuals. Her ill-treatment was

15 prolonged. It was not hidden away, out of sight of the

16 authorities. As we shall discover, the signs were

17 there. In fact, it seems as if the signs were on

18 display time and time again, but they went unheeded.

19 Victoria Climbie died a miserable and lonely death.

20 Abused and ill-treated for months, she arrived at St

21 Mary's Hospital unconscious and suffering from

22 hypothermia. Her body temperature had fallen so far

23 that the hospital did not have a thermometer capable of

24 reading it. She had been imprisoned, beaten and

25 starved. She had been deprived of any form of human


8

top of page







1 comfort, and as she neared the end, can have had little

2 hope of any form of relief.

3 With the appalling circumstances of Victoria's death

4 at the forefront of our minds, it is my task to open

5 this Inquiry. I estimate that this opening will take

6 a full day, and copies of the text will be available at

7 the end of the day, should anyone want them. An outline

8 of the topics that I am going to cover is at page 1/13

9 of the red files that were distributed this morning.

10 Further copies are available at the back of the hall.

11 This opening, sir, is based on documentary material

12 gathered for the purpose over the last few months. It

13 is the first word, not the last word, on the subject.

14 It is intended to set the scene, to describe by

15 reference to the witness statements we have obtained and

16 the contemporary documents that we have collected what

17 appears to have happened.

18 (10.15 am)

19 The provisional views we express, like the evidence

20 on which they are based, will need to be the subject of

21 careful scrutiny over the next few months. However, we

22 hope, sir, that this Inquiry will assist in five

23 respects.

24 First, it will seek to describe the structure of the

25 relevant statutory agencies so that we have an


9

top of page







1 understanding of the background against which those

2 involved in Victoria's case were working.

3 Second, it will aim to identify the sequence of

4 events so far as it is revealed by the documents.

5 Third, it will consider the staffing, training and

6 resources of the relevant agencies, and how those

7 agencies worked together.

8 Fourth, it will consider the response of the

9 agencies so far to the tragedy of Victoria's death, so

10 that you can reach a judgment, sir, about what more

11 needs to be done.

12 Fifth, it will attempt to identify the missed

13 chances, and flag up areas where the conduct of

14 individuals and organisations looks as if it might

15 justify criticism. I emphasise the obvious: none of

16 what is said amounts to the concluded view of counsel to

17 this Inquiry, let alone the concluded view of the

18 Inquiry itself. It will be for you and your colleagues,

19 sir, to form a view about each of these matters, based

20 on the evidence we put in front of you.

21 Before I turn to address what must be the substance

22 of this opening, I want to say a word about Victoria,

23 a little about what happened to her, and describe how

24 she came to be in this country in the first place. As

25 we consider the response of the statutory agencies to


10

top of page







1 Victoria's case, it is essential that we do not lose

2 sight of the little girl who is at the centre of our

3 enquiries.

4 Victoria's mother gave evidence at the criminal

5 trial of Kouao and Manning. She described her daughter

6 as a bright, happy child. That seems to be the

7 impression she gave to many of those she came into

8 contact with in this country. As we will hear, in

9 July 1999, she was admitted to the North Middlesex

10 Hospital. I will return later to the circumstances of

11 that admission. For now, I want to describe how

12 Victoria was seen by those who were caring for her in

13 hospital.

14 Noelle O'Boyce was employed at the hospital as

15 a play specialist, and she spent some time with

16 Victoria. She remembers her well. She was, says

17 Ms O'Boyce, a delightful child.

18 Victoria loved role-playing. She would dress up and

19 play at shopping with a basket. She enjoyed painting

20 and drawing.

21 Dr Rossiter, the paediatric consultant at the NMH,

22 described how delighted Victoria was to receive some

23 secondhand clothes that Dr Rossiter brought into the

24 hospital for her. She said that Victoria had become

25 "a very special patient to staff during her time on the


11

top of page







1 ward. She was a little ray of sunshine".

2 Nurse Susan Jennings describes how Victoria arrived

3 at the hospital with no possessions. Staff gave her

4 dresses and presents. She used to dress up in a white

5 dress, and pink wellingtons, and go twirling up and down

6 the hospital ward.

7 Dr Rossiter arranged for Lucienne Taub, a nurse from

8 the special care baby unit, who was French and spoke the

9 language fluently, to befriend Victoria. Ms Taub speaks

10 fondly of Victoria. She says:

11 "Victoria was a very affectionate child and loved to

12 be cuddled and hugged. She used to see me coming and

13 run down the ward and jump into my arms and kiss me to

14 say hello. Victoria was very bright and she loved to

15 talk. I would sometimes take Victoria out into the

16 hospital grounds or up to the special care baby unit in

17 order to see the babies. Victoria loved those outings.

18 We were all so fond of her."

19 Much of what follows, sir, will require close

20 examination of complicated practices and procedures,

21 devised by public authorities. All of that is

22 necessary, but we should never forget, as we carry out

23 that exercise, that little eight-year-old girl who is at

24 the heart of this Inquiry, dressed up in pink

25 wellingtons, twirling up and down that hospital ward.


12

top of page







1 Contrast that with the picture Victoria presented on

2 24th February 2000. She had been taken by ambulance to

3 the Accident and Emergency Department of North Middlesex

4 Hospital, at 10.35 pm. She was extremely cold, and the

5 hospital had the greatest difficulty in warming her up.

6 She appeared malnourished. There was a fixed flexion

7 deformity of both knees. There were cuts to her hands

8 and wrists. There were numerous scars to her body. The

9 consultant in charge of her care, Dr Alsford, decided

10 she needed to be admitted to a Paediatric Intensive Care

11 Unit.

12 NMH approached Great Ormond Street. An hour later,

13 according to Dr Alsford, Great Ormond Street responded,

14 saying they were unable to take Victoria.

15 THE CHAIRMAN: I am sorry to interrupt. I have had

16 a request from Victoria's parents if we could go

17 a little slower for the interpreter to keep up. I am

18 sorry to have interrupted.

19 MR GARNHAM: I will do my best.

20 An hour later, according to Dr Alsford, Great Ormond

21 Street responded, saying that they were unable to take

22 Victoria. At about 1.30 am, Dr Alsford contacted

23 St Mary's Hospital, Paddington, who promptly indicated

24 that they could admit Victoria. She was transferred to

25 the Paediatric Intensive Care Unit at St Mary's. On


13

top of page







1 arrival, she was in a critical condition. She suffered

2 repeated episodes of respiratory and cardiac arrest.

3 She developed symptoms of kidney failure.

4 About 3.00 pm of 25th February, Victoria went into

5 cardiac arrest again. Attempts at cardiopulmonary

6 resuscitation failed, and Victoria was declared dead.

7 She had died of multiple systems failure, brought about

8 by neglect and hypothermia.

9 A post-mortem was conducted on 26th February.

10 Dr Nathaniel Carey concluded that she had died of

11 hypothermia developed in circumstances of neglect and

12 ill-treatment. He said that there was undoubted

13 evidence of repeated systematic abuse. The appearances

14 were in keeping with the use of some form of weapon or

15 weapons.

16 Dr Carey recorded changes to the skin of the

17 buttocks which, in his opinion, represented a response

18 to prolonged contact with urine and faeces, with

19 inadequate cleaning of the skin thereafter. There were

20 areas of ulceration and linear scarring on the wrists

21 and lower legs that he regarded as being in keeping

22 "with binding of the limbs, either to one another, or to

23 some object."

24 He went on to say that the factors relevant to the

25 development of hypothermia, in Victoria's case, were


14

top of page







1 inadequate nutrition, a cold environment, inadequate or

2 wet clothing, and binding which restricted movement.

3 Dr Carey also noted a number of small round scars on

4 Victoria's body which, in his view, could represent

5 healed cigarette burns. He noted a twisting injury to

6 the lower end of the left femur which, in his opinion,

7 must have occurred in the few days preceding death.

8 That injury would require more force than simple rough

9 handling, and was strongly suggestive of physical abuse.

10 Finally, Dr Carey described evidence of

11 malnutrition. He said it was the result either of

12 a short period of severe malnutrition, or a more

13 prolonged period of inadequate nutrition, or

14 a combination of the two. He told the jury at the trial

15 of Kouao and Manning that Victoria was both acutely and

16 chronically malnourished and that the chronic period may

17 have lasted for many months. This was the worst case of

18 child abuse he had ever seen.

19 We now have a pretty good idea how Victoria got into

20 the state in which she presented at the North Middlesex

21 in February last year. Their verdict indicates that the

22 jurors were satisfied that it was maltreatment at the

23 hands of Kouao and Manning that led to Victoria's death.

24 In reaching that conclusion, the jury had the

25 benefit of hearing the account Manning gave to the


15

top of page







1 police shortly after his arrest on 26th February. He

2 was interviewed by DC Alan Boyd and PC Paul Rodnell.

3 The transcript of that interview makes for chilling

4 reading. It is material for our investigation because

5 it provides evidence of what was happening to Victoria,

6 and it is in the light of all the evidence, including

7 that material, that we must judge the adequacy of the

8 response of the public services.

9 Manning told the police that the reason that he and

10 Kouao first began treating Victoria as they did was that

11 she had developed first urinary incontinence and then

12 incontinence of faeces. The urinary incontinence began

13 about a week after she and Kouao had moved in with

14 Manning in July 1999, and followed an argument between

15 Manning and Kouao. Manning's response was to discipline

16 Victoria. At first, that took the form of slapping

17 Victoria. By late July, he was using his fist.

18 In either late July or late August -- Manning seems

19 uncertain -- Victoria began to suffer faecal

20 incontinence as well. Initially, Kouao's and Manning's

21 response was to make Victoria clear up her own mess.

22 Then in October, he and Kouao began to take more drastic

23 action. Because it was becoming difficult to keep the

24 sofa on which Victoria slept clean, Kouao and Manning

25 decided to put her to bed each night in the bath. She


16

top of page







1 was required to sleep there naked and without blankets.

2 This cruelty was made worse by the fact that the

3 bathroom was unheated, and in a course of action that

4 was as illogical as it was barbaric, Victoria's arms and

5 legs were bound with masking tape, which must have made

6 it impossible for her to get out of the bath to use the

7 lavatory.

8 The conclusion that Victoria was bound with masking

9 tape is supported not only by Manning's admissions but

10 also by scientific evidence obtained for the criminal

11 trial to the effect that her DNA was discovered on

12 masking tape found at the premises.

13 Further refinements of this torture were to follow.

14 First, Kouao and Manning wanted to prevent little

15 Victoria soiling the bath, so from late October or early

16 November until January 2000, she was put each night into

17 the bath inside a black plastic sack. The result was

18 that she lay in her own waste products.

19 Second, it had been the practice of Kouao and

20 Manning to cut Victoria free from her bindings each

21 morning. Later on, she would be left trussed up in the

22 plastic bag in the bath all day and all night, sometimes

23 more than 24 hours at a time.

24 Third, in early 2000, Kouao and Manning began to

25 leave Victoria alone in the flat in that condition. The


17

top of page







1 bathroom had no windows, and Victoria would be left

2 inside he room with the door shut and the lights off.

3 What must have gone through the mind of this little girl

4 is unimaginable. Here she was in a foreign country in

5 mid-winter. She was abandoned for hours on end, naked

6 and tied up in a rubbish bag, lying in an unlit,

7 unheated room.

8 One entry in Manning's diary makes for particularly

9 disturbing reading. The entry for 31st December 1999 is

10 now being displayed on the screen. Manning is

11 describing a row that he and Kouao had on New Year's

12 Eve. I will read the entry precisely as he writes it:

13 "Marie was sitting at de bus stop. She threw

14 herself to de floor and started rolling about on de

15 ground and kicking her feet like a spoilt child. After

16 a minute or so, she got up from the ground and walks to

17 de flat in bare feet, to release 'Satan' from her

18 bag~..."

19 It appears from that and other entries that Manning

20 had got into the habit of referring to Victoria as

21 "Satan".

22 Victoria was fed with the same food as Kouao and

23 Manning, except by the time she was given it, the food

24 would be cold, and fed to her on a piece of plastic

25 while she was tied up in the bath. She would eat it


18

top of page







1 like a dog, pushing her face into the plate, except, of

2 course, that a dog is not usually tied up in a plastic

3 bag full of its own excrement.

4 To say that Kouao and Manning treated Victoria like

5 a dog would be wholly unfair. She was treated far worse

6 than any dog. When she was allowed out of the bath,

7 Victoria would clean herself before being required, by

8 Kouao and Manning, to sweep and clean the flat. She was

9 not allowed out to play. The only trips she was given

10 were to church.

11 (10.30 am)

12 According to Manning, in January 2000, he and Kouao

13 became concerned that the condition of Victoria's skin

14 might cause social workers to ask "undue questions". So

15 although the rest of the ill-treatment continued, he and

16 Kouao stopped putting Victoria in a plastic bag, and

17 would instead require her to wear large-sized disposable

18 nappies. She continued, however, to be kept in the

19 bath, with her feet and hands tied.

20 In addition to this treatment, Victoria also endured

21 assaults at the hands of Manning and Kouao. In addition

22 to the slaps and punches to which I have already

23 referred, Manning described at the trial how Kouao used

24 to strike Victoria on a daily basis, with a shoe,

25 a coathanger and a wooden cooking spoon. She would


19

top of page







1 strike her toes with a hammer. Victoria's blood was

2 found on Manning's football boots. Her skin showed

3 marks consistent with the undersole of a trainer-type

4 shoe. Manning also admitted that on occasions, he would

5 take a bicycle chain to her.

6 Manning was asked by the police whether Victoria

7 cried when she was struck by the bicycle chain. He

8 replied, "That's it. You could beat her and she

9 wouldn't cry at all. She could take the beatings and

10 the pain like anything."

11 There are, sir, no grounds for believing that

12 Manning overestimated the level of cruelty that he and

13 Kouao inflicted on Victoria. Therefore, as we consider

14 the evidence from the statutory agencies, Manning's

15 evidence gives us an idea of the minimum level of

16 maltreatment that Victoria was suffering.

17 After her arrest, Kouao declined to co-operate with

18 the police, when they sought details of Victoria's next

19 of kin. She was interviewed at Colindale police station

20 by WPC Young; she refused to give any particulars except

21 to confirm that Victoria was born in the Ivory Coast.

22 Accordingly, PC Young began to examine documents

23 that had been found at 267 Somerset Gardens, London N17,

24 the flat shared by Kouao and Manning. Amongst the

25 documents she found were a number of passport-sized


20

top of page







1 photographs, including two of young girls. An identical

2 photograph of one of these girls was displayed on

3 Kouao's passport, showing her to be Anna Kouao.

4 PC Young had, by that time, become suspicious as to

5 the true identity of the deceased child. As a result,

6 she showed those photographs to DI Keith Niven, and

7 asked him whether the deceased child was in the

8 photographs. He identified Victoria as one of those in

9 one of the photographs, but not the one displayed in

10 Kouao's passport.

11 Further police enquiries resulted in a family member

12 being found in Paris. That person travelled to London

13 and was interviewed. As a result of that information,

14 the police made contact by telephone with another

15 relative in Abidjan; that person was asked to locate

16 Francis Climbie, and on 10th March 2000, PC Young was

17 asked to speak to Mr Climbie by telephone at the home of

18 the relative. She told him that they regretted to say

19 that she believed that his daughter had died. He told

20 her that he had already heard of the death.

21 Arrangements were then made for Mr Climbie and his wife,

22 Bertha Ehoura, to travel to London where they identified

23 the body of their daughter.

24 It may be of some significance when we come to

25 consider the extent of the enquiries by the police child


21

top of page







1 protection teams whilst Victoria was alive that the

2 police were able to discover so much about Victoria

3 after she had died.

4 When the conviction of Kouao and Manning was first

5 reported in the press, there were those who expressed

6 the view that it was clear that race played no part in

7 this case. This, after all, was a black child murdered

8 by black carers. The social worker and the police

9 officer who, according to the press, were most

10 immediately involved in the case, were black; race, it

11 was said, must therefore be irrelevant.

12 We, for our part, are not so sure. We would urge

13 the Inquiry not just to keep an open mind on the subject

14 but to keep its antennae attuned to the possible

15 significance of race. We have seen no evidence thus far

16 of overt racism, but assumption based on race can be

17 just as corrosive in its effect as blatant racism.

18 Furthermore, race can affect the way people conduct

19 themselves in other ways. Fear of being accused of

20 racism can stop people acting when otherwise they would.

21 Fear of being thought unsympathetic to someone of the

22 same race can change responses. Assumptions that people

23 of the same colour, but from different backgrounds,

24 behave in similar ways can distort judgments.

25 It seems to us that it may be possible that race


22

top of page







1 played some such part in the present case. At this

2 stage, we would do no more than urge you to be alive to

3 that possibility, sir, and in relation to those

4 instances where you find that Victoria's needs were not

5 treated as paramount, to consider closely the reasons

6 why.

7 I turn next to look at Victoria's history before she

8 arrived in Britain. Adjo Victoria Climbie was born near

9 Abidjan in the Ivory Coast. She was known to her family

10 as Victoria. Kouao was subsequently to give Victoria's

11 date of birth at 24th December 1991, but that was

12 contradicted by the evidence of Victoria's real mother,

13 given at the criminal trial.

14 Victoria's family lived in a region called Abobo.

15 A photograph of that area is now being shown on the

16 screens. This, like a number of photographs we will

17 display, have been provided by the family's solicitors,

18 and we are grateful for their permission to use them.

19 In 1998, Victoria's father Francis worked at the

20 Novotel Hotel in Abidjan, and her mother worked selling

21 cold fruit juices in the town. Their home was a three

22 bedroom house equipped with electricity and running

23 water.

24 Victoria was part of a large family. She was one of

25 seven siblings, and had a large extended family. It is


23

top of page







1 quite common in the Ivory Coast for children to go to

2 live with other relatives, particularly if that

3 facilitates their education. Thus, for example,

4 Victoria's mother had left her parents' village home at

5 the age of seven to go and live with her aunt in Abidjan

6 so as to be able to attend school.

7 Her mother described Victoria as small in stature

8 and very bright. She had learned bladder and bowel

9 control by the time she was three. As a child, she had

10 been in good health. The only significant illness she

11 had suffered was malaria, from which she made a good

12 recovery.

13 She began her education at a private school near her

14 home at the age of six, and was regarded as a promising

15 student. She was one of a class of 73. There is now

16 being shown on the screens two photographs of her

17 school. The first is of her headmaster and father

18 standing outside the school; the second is of the

19 classroom.

20 In about October 1998, Victoria's family was visited

21 by an aunt of her father, namely Marie-Therese Kouao.

22 She had travelled from Paris for the funeral of her

23 brother, Natchia. Kouao was Marie-Therese's maiden

24 name, but she was divorced, and used that surname

25 throughout the period with which we are concerned. She


24

top of page







1 was a woman of 42 at the time of her visit to the Ivory

2 Coast, although she was subsequently to lie about her

3 age to the public authorities in Britain.

4 Kouao told Victoria's father that she had made

5 arrangements to take back with her a child by the name

6 of Anna Kouao, the daughter of one of their mutual

7 relatives. The plan was that Kouao would arrange for

8 the education of Anna in France. Those arrangements had

9 fallen through, and accordingly, Kouao suggested to

10 Victoria's parents that she might instead take one of

11 their daughters to Europe, in order to educate her.

12 Kouao told Victoria's parents that she worked in a

13 French airport, and was being transferred to London.

14 Victoria's parents were happy with that suggestion,

15 because it would be an honour for the whole family to

16 have a child educated in Europe. All of the Climbie

17 children were keen to go with their great-aunt, but

18 Kouao selected Victoria.

19 She told her parents that she wanted to call

20 Victoria "Anna" during the trip, and it was by that name

21 that Victoria was known during her life in England.

22 When Victoria left her family, she was fit and well.

23 Her skin was in good condition. She was happy about the

24 prospect of the trip.

25 Victoria and Kouao went first to stay with Kouao's


25

top of page







1 brother in the Ivory Coast, and from there they flew to

2 France. Victoria's parents heard news of Victoria

3 thereafter on just three occasions. First, a sister of

4 Kouao's by the name of Antoinette came on holiday to the

5 Ivory Coast in about February 1999. She brought with

6 her an album of photographs of Victoria and a message

7 from Kouao, to the effect that she was looking after

8 Victoria, and that she should not worry.

9 Second, Victoria's mother received a Christmas card

10 early in 2000 containing some photographs of Victoria.

11 One of them had written on the reverse, "She is growing

12 up well and she finds herself well".

13 Third, again early in 2000, the family received some

14 further photographs posted to them by Kouao's brother.

15 On the back of one of the photographs was a message:

16 "In the name of Christ, God bless you and the child

17 is well."

18 Our knowledge of Victoria's life in France is not

19 complete. It seems likely that she left the Ivory Coast

20 in October or November 1998, and remained in France

21 until April 1999. When first seen by Ealing Social

22 Services, Kouao said that she had previously been living

23 at 9 Rue George Melies, Villepinte. She worked at the

24 French Airport Authority in Paris and, it seemed, earned

25 a good wage. The police found wage slips in her flat


26

top of page







1 showing that Kouao was earning 16,790 Francs, or about

2 £1560 per month.

3 Nonetheless, she had made claims for benefit in

4 France, and the French authorities were seeking to

5 recover some of those monies when she came to England.

6 She lived in a rented four-bedroomed house. According

7 to French police, Kouao had living with her in France

8 her three sons and a daughter.

9 Ester Ackah, a witness from whom we will hear in the

10 early part of this Inquiry, shares a half brother with

11 Kouao. Mrs Ackah met Kouao for the first time on

12 a visit to Paris in August 1998. Her statement provides

13 a useful description of Kouao's life in Paris, and her

14 relationship with her other children, but this visit

15 predates Victoria's arrival in France.

16 It seems that soon after her arrival, Victoria was

17 enrolled in the Jean Moulin Primary School in

18 Villepinte. By December of that year, Kouao was

19 receiving formal warnings from the school about

20 Victoria's absenteeism. That pattern continued, and in

21 February 1999, a "Child At Risk Emergency Notification"

22 was issued by the school. A social worker became

23 involved, and reported a difficult mother/child

24 relationship between Victoria and Kouao.

25 (10.45 am)


27

top of page







1 The pattern of absenteeism continued until 1st

2 April 1999, when Kouao gave the school notification that

3 she was removing Victoria so that she could undergo

4 "treatment in London". She gave the London address of

5 Esther Ackah as her forwarding address.

6 Our papers include an interesting official report

7 from the French police. They interviewed the

8 headteacher at Victoria's primary school after her

9 death. He makes a number of potentially significant

10 observations.

11 First, he says that Victoria's teacher once told him

12 that Victoria suffered an incontinence problem, although

13 it was not regarded as significant.

14 Second, he says that he was worried by the fact that

15 Victoria tended to fall asleep in class.

16 Third, he refers to medical certificates, all of

17 which assert that Victoria needed rest, that led the

18 school to believe that she was clinically ill and being

19 monitored by doctors.

20 Fourth, Victoria and Kouao came to the school to say

21 goodbye to other pupils on 25th March. It was noted

22 that she had a shaven head, and was wearing a wig. The

23 headmaster ends his statement by saying that Kouao

24 appeared very polite and correct, and that she appeared

25 to be looking after Victoria, taking her to school each


28

top of page







1 day, and collecting her each evening.

2 Before I describe Victoria's arrival in Britain, and

3 her first contact with the agencies concerned, it might

4 be helpful if I outline the structure of those agencies.

5 The terms of reference for this Inquiry makes clear

6 that its focus is to be the manner in which

7 Social Services, health services and the police

8 discharge their functions in relation to Kouao, Victoria

9 and Manning.

10 In order to put the matter into context, as

11 I consider the structure of each agency, I will mention

12 briefly when it was that Victoria came into contact with

13 those agencies. I will return later to deal in more

14 detail with the precise circumstances of these contacts.

15 First, social services. Local authority social

16 service functions in relation to safeguarding and

17 promoting the welfare of children are consolidated in

18 the Children Act 1989, but the only statutory provision

19 governing how those social service functions are

20 delivered are those set out in the Local Authority

21 Social Services Act of 1970.

22 Section 2 provides that each local authority shall

23 establish a Social Services Committee, to which the

24 local authority Social Services functions must be

25 referred.


29

top of page







1 Section 7 requires local authorities to act in their

2 social service functions under the general guidance of

3 the Secretary of State.

4 In 1991, the Department of Health issued guidance

5 under section 7 on inter-agency working arrangements.

6 The publication known as "Working Together Under the

7 Children Act" has become of critical importance in the

8 work of all agencies concerned with safeguarding and

9 promoting the welfare of children.

10 A successor to "Working Together" entitled "Working

11 Together To Safeguard Children" was published by the

12 Department of Health after lengthy consultation in

13 December 1999. Given the period identified as relevant

14 for the purpose of the Inquiry, it is to the 1991

15 version that we will primarily need to refer. A copy of

16 it is to be found at page 2/1 in the red bundles that

17 were distributed this morning.

18 Paragraph 2.4 of the 1991 version describes the need

19 for a joint forum in each local authority area to be

20 known as the Area Child Protection Committee, for

21 developing, monitoring and reviewing child protection

22 policies.

23 Paragraph 2.9 states that the lead responsibility

24 for the appointment of the Chair and the Secretariat

25 should rest with social services departments. Local


30

top of page







1 authority functions in relation to housing are set out

2 in parts 6 and 7 of the Housing Act 1996. That

3 legislation is supported by a Code of Guidance.

4 Throughout the relevant period and to date, that

5 guidance was only in draft form.

6 During the relevant period, Victoria and Kouao were

7 known to three local authorities: Ealing, Brent and

8 Haringey. I want to say a little about each of them.

9 A fourth, Enfield, was involved to the extent that they

10 provided the hospital social work team at North

11 Middlesex Hospital where Victoria was admitted on 24th

12 July 1999. Enfield liaised with Haringey Social Services

13 under an agreement in respect of the Haringey residents.

14 As we shall hear, on 26th April 1999, Kouao,

15 accompanied by Victoria, attended the Homeless Persons

16 Unit run by Ealing's Housing Department in the Acton

17 area office, and was subsequently referred to social

18 services.

19 At the time, Ealing's housing and social services

20 departments operated as two separate directorates,

21 accountable to the Chief Executive. The Chief Executive

22 has overall responsibility for the efficient management

23 and execution of the Council's functions and statutory

24 obligations. An organogram showing the relevant

25 elements in the structure of Ealing's social services


31

top of page







1 and housing departments can be found at page 01/098 and

2 following in the red bundles.

3 The responsibility for the delivery of children's

4 services within the borough rested with the Assistant

5 Director of Children's Services, who also acted as Chair

6 of Ealing's Child Protection Committee, and was directly

7 accountable to the Director of Social Services.

8 Following a critical Social Services Inspectorate

9 inspection, Ealing was placed on "special measures" in

10 December of 1997, and was being actively monitored by

11 the Department of Health. A part of Ealing's response

12 was to reorganise children's services under five

13 operations managers. These managers were directly

14 accountable to John Skinner, Assistant Director

15 Children's Services. During the relevant period, Judith

16 Finlay was the operations manager responsible for all

17 Children's Services provided from the Acton area office.

18 There was a dedicated referral and assessment team that

19 handled all new referrals and initial assessments. The

20 team comprised a team manager, Sarah Stollard; a senior

21 practitioner, Sharmain Lawrence; and on average eight

22 social workers and three group assistants. One of the

23 social workers was Pamela Fortune, who was allocated

24 Victoria's case in June 1999.

25 Next, Brent.


32

top of page







1 Victoria came to the attention of Brent Social

2 Services on two separate occasions. The first was as

3 a result of an anonymous phone call on 18th June to one

4 of Brent's one-stop-shops. The second was following

5 a phone call from a paediatric registrar at the

6 Central Middlesex Hospital, where Victoria had been

7 admitted on 14th July. Both phone calls relayed child

8 protection concerns.

9 As with Ealing, Brent's housing and social services

10 departments operate at two separate directorates, whose

11 directors report to the Chief Executive. The organogram

12 showing the structure of Brent social services

13 department is at page 1/103.

14 The functions of the local authority were delivered

15 by a range of business units. Lucille Thomas was the

16 Business Unit Director for the children's social work

17 unit, reporting to the Director of Social Services. She

18 was responsible for all aspects of Brent's childcare

19 services.

20 From mid July 1999, David Charlett, as

21 Assistant Director, Child Protection, took on management

22 accountability for both the duty team and the

23 Child Protection Investigation and Assessment Team,

24 reporting directly to Lucille Thomas. The duty team

25 received referrals and undertook child in need


33

top of page







1 assessments. The Child Protection Team was responsible

2 for undertaking all investigations under section 47 of

3 the Children Act 1989.

4 Those two teams shared a room, and were managed by

5 a manager, and supported by two senior social workers,

6 who in turn supervised the social workers in the teams.

7 Michelle Hines, who was allocated Victoria's case

8 following the 14th July hospital referral, was one of

9 the senior social workers in the team, reporting to

10 Tina Roper, the team manager.

11 Next, Haringey.

12 Victoria came to Haringey's attention after an

13 admission to the North Middlesex Hospital on 24th July.

14 Haringey had no social work presence at NMH, but in

15 accordance with a service level agreement with Enfield

16 Social Services, had arranged for the Enfield Hospital

17 Social Work Team to pass on any hospital referrals in

18 relation to Haringey residents direct to the

19 Haringey Duty Team.

20 The Assistant Director for Children's Services in

21 Haringey during the relevant period was Carol Wilson.

22 She reported to Mary Richardson, who at the time was

23 director of both Housing and Social Services. The

24 organogram showing the structure of Haringey Social

25 Services department is at 01/102 in the red files.


34

top of page







1 The arrangements for the management of Children's

2 Services changed in practice in April 1999, when all

3 Children's Services were brought together under one

4 manager. Within Carol Wilson's command were, amongst

5 others, the Commissioning Managers Children and Families

6 for the two area offices of North Tottenham and Hornsey;

7 the Commissioning Manager Access Services, who was

8 responsible for the emergency duty team, and the

9 Service Manager, Child Protection Quality and Review,

10 who was responsible for child protection advisors.

11 Haringey went through a major restructuring exercise

12 in 1999. In September of that year, Dave Duncan, who

13 had until then been Acting Commissioning Manager

14 Children and Families for the North Tottenham office,

15 became Commissioning Manager Children and Families for

16 both North Tottenham and the Hornsey area offices.

17 It was to Caroline Rogers at the North Tottenham

18 Children's Social Services duty office that Karen Johns

19 of the Enfield North Middlesex Social Work Team first

20 referred Victoria's case on 27th July 1999.

21 Lisa Arthurworrey, who was allocated Victoria's case

22 on 29th July, was a social worker in the Investigation

23 and Assessment B Team. Her senior practitioner was

24 Barry Almeida, and her team manager was Carol Baptiste.

25 From January 2000, and as part of the restructuring,


35

top of page







1 the numbers of team managers was halved and the numbers

2 of senior practitioners -- renamed "practice managers"

3 -- increased. As a result, the two investigation and

4 assessment teams were merged under the management of

5 Angela Mairs, and three practice managers, including

6 Barry Almeida and Rose Kozinos.

7 Second, to Health Services.

8 In the period prior to Victoria's first admission to

9 hospital on 24th February 2000, she and Kouao had been

10 associated with three general practitioners and two

11 hospitals in two separate London Health Authorities.

12 I will deal with general practice first.

13 (11.00 am)

14 On 8th June 1999, Victoria was registered with

15 Dr I Patel. His surgery is close to the bed and

16 breakfast accommodation in Nicoll Road, Harlesden where,

17 as we will hear, Victoria and Kouao were placed by the

18 London Borough of Ealing at the end of April 1999.

19 On 30th June 1999, Kouao registered herself with

20 Dr GK Israni of the Greenhill Park Medical Centre, and

21 was seen just once by Dr Israni on the occasion of her

22 registration. This practice is separate from that of

23 Dr Patel's, but is also located close to the address in

24 Nicoll Road.

25 At the point of Victoria's registration in early


36

top of page







1 June 1999, she was seen by a practice nurse. However,

2 in line with what we believe to be fairly typical

3 practice, the GP did not see Victoria at the time of her

4 registration. Victoria was not taken to see a doctor at

5 this practice at any time subsequent to this.

6 On 20th July, Kouao registered herself at the

7 practice of Dr Barnett at the Somerset Gardens practice,

8 London N17. This practice is close to the flat owned by

9 Carl Manning, where, as we shall hear, Victoria and

10 Kouao moved in early July 1999. Kouao's registered

11 address for this practice was Manning's flat. Kouao

12 made several visits to this surgery on her own account,

13 between 20th July 1999 and February of 2000.

14 On 24th November, Victoria was also registered with

15 the Somerset Gardens practice. However, as with her

16 previous registration in June, at no time was she seen

17 by a practice doctor.

18 When a registered patient moves between general

19 practice, a medical notes transfer system operates, and

20 that is standard across the country. General practice

21 registration requires the completion of a form which is

22 then signed, either by the patient or, in the case of

23 a child, on his or her behalf by the parent. The

24 registration form is then sent to the general practice's

25 host health authority, and the host health authority


37

top of page







1 requests the general practice medical notes from the

2 previous health authority. That authority obtains the

3 medical notes from the GP, checks them out, and sends

4 them on to the new health authority where they are

5 checked in and forwarded to the new GP. That process

6 routinely takes between six and eight weeks.

7 Thus, on 21st December 1999, in line with this

8 administrative process, although taking somewhat longer

9 than usual, Kouao's general practice records relating to

10 her registration with Dr Israni were received at the

11 Somerset Gardens practice. Victoria's previous general

12 practice records were received at the Somerset Gardens

13 practice some time after her death.

14 During the relevant period, both Victoria and Kouao

15 had contact with hospital services. I shall address

16 these in more detail later. However, despite the fact

17 that each of them had registered with a general

18 practice, the identity of the GP was never recorded in

19 either Victoria or Kouao's hospital notes. The reasons

20 for that are unclear.

21 I turn now to Victoria's hospital attendances. On

22 Wednesday, 14th July, Victoria was taken to the Accident

23 and Emergency Department of the Central Middlesex

24 Hospital. CMH is just over a mile by road from the

25 address in Nicoll Road. An organogram showing the


38

top of page







1 structure of the CMH is at 01/097 of the red files.

2 Following an initial consultation in A&E, Victoria

3 was admitted to the Barnaby Bear Ward for assessment.

4 She remained on the Barnaby Bear Ward overnight and was

5 discharged the following afternoon.

6 CMH is situated in north-west London, within Brent

7 and Harrow Health Authority. It is part of the

8 Northwest London NHS Trust. That Trust was formed on

9 1st April 1999 by the merger of the CMHNHS Trust with

10 the Northwick Park and St Mark's NHS Trust.

11 At hospital ward level, ward managers were

12 responsible to service managers for the day-to-day

13 running of their wards. However, where ward managers

14 were also members of the nursing staff, they were

15 additionally accountable to the Director of Nursing,

16 Graham -- now Sir Graham -- Morgan, for their

17 professional practice. In the same way, doctors were

18 accountable to the Medical Director for

19 Clinical Quality.

20 In July 1999, the Directorate of Paediatrics was

21 headed by the Clinical Director,

22 Dr Mary Bridget Edwards, now retired, and by Samantha

23 Jones, the Service Manager. The Barnaby Bear Ward was

24 managed by Nurse Paula Johnson.

25 As well as Clinical Director of the Directorate of


39

top of page







1 Paediatrics, Dr Edwards held the role of the

2 Health Authority's Designated Doctor for Child

3 Protection for Parkside NHS Trust, linking directly in

4 this capacity with the Brent Area Child Protection

5 Committee, of which she was Vice Chair.

6 Dr Edwards' role as Clinical Director of the

7 Paediatric Directorate was to co-ordinate and facilitate

8 medical inputs to the Paediatric Directorate. That work

9 included managing her fellow Trust consultant

10 paediatricians, one of whom was Dr Ruby Schwartz. As

11 well as Consultant Paediatrician, Dr Schwartz acted as

12 the CMH's named doctor for child protection.

13 On Saturday, 24th July 1999, Victoria was taken by

14 Kouao to the Accident and Emergency Department of the

15 North Middlesex Hospital. The NMH is just over half

16 a mile by road from Manning's flat in Somerset Gardens.

17 That hospital is part of Barnet, Enfield and

18 Haringey Health Authority.

19 In 1999, NMH was a Trust in its own right, the North

20 Middlesex NHS Trust. The Trust board comprised, amongst

21 others, a Chief Executive and four executive directors.

22 The executive directors assumed particular

23 responsibilities throughout the hospital. All directors

24 reported directly to the Chief Executive. Below the

25 executive team were a number of directorates, each


40

top of page







1 headed by a lead clinician and an operations manager.

2 The organogram showing the structure of the NMH is at

3 01/099 in the red files.

4 In 1999, the Paediatric Directorate lead clinician

5 was Dr Maud Meates; the operations manager was

6 Angela Gallagher, and the lead nurse was

7 Beatrice Norman. As lead nurse, she fulfilled the role

8 of named nurse for child protection at NMH.

9 Within the Paediatric Directorate, Dr Meates managed

10 the senior and junior medical staff. These included

11 Dr Mary Rossiter, who was also the named doctor child

12 protection role within the hospital, and the role of

13 designated doctor for child protection for Barnet,

14 Enfield and Haringey Health Authority. In that

15 capacity, Dr Rossiter had direct links with Haringey

16 Area Child Protection Committee.

17 The Health Authority's Designated Nurse child

18 protection in the community was Liz Fletcher, an

19 employee of Haringey Primary Care NHS Trust, another

20 Trust within Barnet, Enfield and Haringey Health

21 Authority. In the same way that Elizabeth Tyrell

22 established working links with CMH's named nurse for

23 child protection, so Liz Fletcher would be required to

24 establish working links with community nurses and with

25 North Middlesex Hospital's named nurse.


41

top of page







1 A word on the role of the designated and named

2 doctor and nurses for child protection. These terms

3 first appeared in 1991 in "Working Together under the

4 Children Act", the guide to arrangements for

5 inter-agency co-operation to which I have referred.

6 When commissioning child protection services, each

7 Health Authority must enlist the help of a senior doctor

8 and nurse experienced in child protection to advise on

9 the content of contracts in relation to the protection

10 of children. This is the role of the designated doctor

11 or nurse for child protection.

12 In addition to this, each provider unit concerned

13 with children should have the services of at least one

14 senior doctor or nurse with a high level of skill and

15 expertise in child protection. This senior nurse or

16 doctor should be able to identify the training needs of

17 medical and nursing staff working with children in

18 relation to child protection, so as to ensure that

19 proper protocols are in place in relation to child

20 protection, to ensure the provision of a source of

21 information and advice on child protection, and to act

22 as a reference point for other agencies, for example

23 social services, so that advice is co-ordinated for

24 these bodies.

25 In effect, the named doctor and nurse for child


42

top of page







1 protection are the field experts in all aspects of child

2 protection, and are expected to lead their professional

3 colleagues in matters relating to the protection of

4 children within their working environments.

5 On the occasions of both admissions to hospital, an

6 A&E doctor identified Victoria's presenting complaint as

7 indicative of abuse and so, in line with internal

8 protocols, referred her on to a higher medical authority

9 within the hospital. On both occasions, Victoria was

10 seen eventually by the hospital's named doctor for child

11 protection, with outcomes we will hear more of in a

12 moment.

13 Third, the Met.

14 The Metropolitan Police has undergone a number of

15 structural changes over the last two or three years.

16 A proper appreciation of the responses to Victoria's

17 case necessitates an understanding of those changes.

18 Since April 2000, the basic street-level policing of

19 London has been carried out by 33 Borough Operational

20 Command Units, BOCUs. 32 of those BOCUs operate to the

21 same boundaries as the 32 London boroughs. One BOCU is

22 dedicated to Heathrow Airport. The senior officer in

23 each BOCU is normally of Chief Superintendent rank, and

24 he reports directly to the Assistant Commissioner

25 (Territorial Policing) at Scotland Yard. Overlaid


43

top of page







1 across this structure are units dealing with specialist

2 types of policing, including child protection. These

3 are controlled from the centre by the Assistant

4 Commissioner (Specialist Operations).

5 Until early 2000, however, there was an extra tier

6 of command known as the Area Tier. There had originally

7 been five areas in the Met. These included the

8 north-east area, known as 3 Area, and the north-west

9 area, known as 2 Area. They were commanded by an

10 Assistant Commissioner and each was supported by two

11 commanders, one of whom was designated Commander

12 "Crime". These areas were about the size of a medium

13 provincial police force.

14 The work of each area was divided between operation

15 command units (OCUs). The officer in charge of each

16 Crime OCU was formally a Detective Chief Superintendent.

17 Until the end of February 1999, the Commander

18 (Crime) of the north-east area was David Kendrick.

19 Commander Kendrick also had a force-wide portfolio

20 responsibility for child protection policy, although he

21 was not in operational command of the CPTs that were

22 outside his area. On his retirement, she was succeeded

23 by Michael Craik. The Commander (Crime) for the

24 north-west area in April 1999 was Commander Campbell.

25 During April of 1999, the Metropolitan Police


44

top of page







1 service began a restructuring process. The structure,

2 which I shall now attempt to describe, is the one that

3 existed from the time of that restructuring process

4 through until April of 2000. It was this structure that

5 pertained throughout the period that Victoria was alive

6 in this country. An organogram of the arrangements as

7 we understand them can be found at 01/100 in the red

8 files.

9 In April 1999, the five areas were reduced to three.

10 Commander Campbell retired. The north-east and

11 north-west areas were amalgamated and Michael Craik

12 became the Commander (Crime) for the newly formed north

13 area. Mr Craik was directly accountable to Assistant

14 Commissioner Dunn, who had overall responsibility for

15 the policing of north area. Mr Dunn was in turn

16 accountable to the Deputy Commissioner and ultimately

17 the Commissioner, Sir Paul, now Lord, Condon.

18 Beneath area level, the structure was not greatly

19 altered by the reorganisation. The Northwest Crime OCU

20 and the Northeast OCU remained as they were. The

21 Northeast Crime Unit was headed by Detective Chief

22 Superintendent John Chaplin; the Northwest Unit by DCS

23 David Cox.

24 It is convenient now to trace the lines of

25 accountability down from David Cox to those directly


45

top of page







1 involved with Victoria. Answerable to Cox were two

2 Detective Superintendents. Initially, they were

3 Detective Superintendent Susan Ackers and

4 Detective Superintendent Camilleti. A third Detective

5 Superintendent was engaged, but by about the time that

6 Detective Superintendent Gary Copson arrived, Detective

7 Superintendent Ackers was transferred away.

8 Answerable to the Detective Superintendents was

9 a Detective Chief Inspector, Philip Wheeler. He had

10 a number of responsibilities in the Northwest Crime OCU.

11 These included managing informants, the firearms inquiry

12 team, the quality assurance unit and training. In

13 addition, he was responsible for the six child

14 protection teams, CPTs, in the area. Wheeler says that

15 he repeatedly pointed out to his superiors that his

16 workload and number of roles was excessive.

17 All these CPTs were borough based. During 1999,

18 there were six or seven -- the statements we have

19 received are ambiguous -- CP teams in north-west London

20 under the command of DCI Wheeler. They include the

21 Haringey team based at Highgate police station and the

22 Brent team based at Edgware police station. The officer

23 in charge of Haringey was DI Howard. His team included

24 Sergeants Bird, Hodges and Cooper-Bland. PS Bird was the

25 line manager of PC Jones, the officer who had direct


46

top of page







1 responsibility for Victoria's case in Haringey.

2 The officer in charge of Brent was DI Anderson. His

3 team included Police Sergeants Smith and Gorry and

4 PC Dewar, who had responsibility for Victoria's case in

5 Brent. It is unclear to us at present who was supposed

6 to be PC Dewar's line manager.

7 This structure ought to have provided the means for

8 providing proper supervision. Whether that happened in

9 practice, however, is open to doubt. Both DIs Howard

10 and Anderson thought that DCI Wheeler was their manager,

11 but he says he was not. He says that he had been told

12 that his role in the relations of the CP teams was

13 "merely administrative support", not meaningful

14 supervision.

15 I turn next to Victoria's life in this country. As

16 I describe these events, photographs of the places she

17 lived and the premises she visited will be displayed on

18 the screen.

19 We cannot as yet be certain as to the date when

20 Kouao and Victoria came to England. Since Kouao was

21 a French national, there is no immigration record of her

22 arrival in this country. Kouao told some of the

23 agencies concerned, and alleged in the criminal trial,

24 that they arrived in March, but our papers include

25 a copy of the airport ticket produced by Kouao to Ealing


47

top of page







1 to establish her identity. That suggests that Kouao and

2 Victoria flew by British Midland from Paris to London on

3 24th April 1999. That is consistent with documents from

4 a French travel company which appear to show that Kouao

5 made arrangements in France to rent a double room in bed

6 and breakfast accommodation in Ealing. It is also

7 consistent with the evidence of the owner of the bed and

8 breakfast accommodation, a Mrs Mandic, who says that

9 Victoria and Kouao stayed at her house in Acton between

10 24th April and 1st May 1999.

11 It would appear that from early on, Kouao wanted to

12 stay in England for rather longer. Within days of

13 arriving in England, she made enquiries of the London

14 Borough of Ealing with a view to obtaining accommodation

15 and financial assistance for herself and Victoria. Then

16 at the end of her week, she was asking Mrs Mandic

17 whether she and Victoria could stay longer.

18 At about 4.30 in the afternoon of 25th April, Kouao

19 and Victoria arrived uninvited at the home

20 of Esther Ackah, a distant relative, in Hanwell, London

21 W7. Victoria was introduced to Mrs Ackah as "Anna".

22 The first thing she noticed was that the little girl was

23 wearing a wig. Later that afternoon, Mrs Ackah took

24 Kouao and Victoria to meet her daughter, Grace. Early

25 on in that meeting, Grace confronted Kouao, suggesting


48

top of page







1 it was not right to put an adult's wig on a child like

2 Victoria. Grace removed the wig from Victoria's head.

3 It was immediately apparent that she had no hair, and

4 that her scalp was covered in patchy marks. Grace was

5 also struck by how small and frail Victoria looked.

6 On 26th April, Kouao attended Ealing Homeless

7 Persons Unit in accordance with an appointment that had

8 been made for her. She was seen by Julie Winter,

9 a Homeless Persons Officer. Kouao spoke to Miss Winter

10 in English, indicating that although Victoria spoke only

11 French, she did not need a French interpreter.

12 Initially, Kouao indicated that she had three other

13 children, but subsequently informed Miss Winter that

14 they were in France. Kouao provided documentation to

15 confirm her identification, and proof of the date of her

16 arrival in the UK. She told Miss Winter that both she

17 and Victoria were in good health, that she was not

18 registered with a GP and that she was currently

19 unemployed. She said that her purpose in coming to the

20 UK was to spend one year here to improve her English.

21 She had obtained seven nights accommodation in a B&B as

22 part of the flight package. She had no other

23 accommodation once that period expired.

24 Kouao said that she had resided in France since

25 birth, and that her other children were still being


49

top of page







1 educated there.

2 Unsurprisingly, Ms Winter concluded that Kouao was

3 not habitually resident in the UK. Her ties at that

4 stage were with France, rather than this country. She

5 had no well worked out plans for staying in this

6 country, and admitted that she did not intend to

7 resettle here.

8 Ms Winter suspected that Kouao was not eligible for

9 assistance with rehousing, but agreed to discuss the

10 matter with a senior officer. Having done so, she

11 confirmed to Kouao that she was not eligible for

12 rehousing. It appears that Victoria understood the gist

13 of that response. For the first time she spoke, and

14 implored Miss Winter in French to find "une maison" for

15 her. She was tearful. Miss Winter advised Kouao that

16 she might obtain assistance from social services under

17 the National Assistance Act as someone who was destitute

18 and responsible for a dependent child. An appointment

19 was made for Kouao to attend the relevant offices on

20 30th April.

21 The following day, 27th April, Kouao returned to the

22 Council offices. She saw Mr William Martin, a social

23 worker in the emergency duty team, and requested money

24 for food and essential items. She gave Mr Martin her

25 French social security number. Mr Martin telephoned the


50

top of page

 


   Pages 1 to 50 | Pages 51 to 100 | Pages 101 to 150 | Pages 151 to 200 | Pages 201 to 220

 
  home   top of page