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   Pages 1 to 50 | Pages 51 to 100 | Pages101 to 150 | Pages 151 to 194

Archived Transcript for 23 November 2001: Pages 1 to 50

1



1 Friday, 23rd November 2001

2 (9.30 am)

3 THE CHAIRMAN: Morning ladies and gentlemen. Mr Garnham.

4 MR GARNHAM: Before we resume the evidence this morning,

5 sir, two procedural matters. First of all, we had

6 a successful meeting yesterday evening with counsel for

7 the interested parties, the result of which is that the

8 draft timetable we had devised for the rest of the

9 Inquiry was amended. The effect of that is firstly to

10 allow rather more time for the witnesses that we have

11 over the next few weeks.

12 That seems to us prudent, particularly in the light

13 of the new information and documentation that the

14 Inquiry has been getting of late, and it will enable us

15 to look at that material with those witnesses properly.

16 It will also have the consequence of meaning that we

17 take the majority of the remaining police witnesses in

18 the New Year together with the witnesses speaking to

19 lessons learned. It seems to us that the new version of

20 the timetable will provide a sensible framework for the

21 remainder of Phase 1. We will have that typed up and

22 circulated as soon as we can.

23 THE CHAIRMAN: Thank you very much. Could I also thank the

24 interested parties who have assisted with that. I am

25 very grateful.

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1 MR GARNHAM: The second procedural matter is this. One of

2 our functions as Counsel to this Inquiry is to consider

3 how best to present the available evidence to you and

4 your assessors. One of the more difficult questions in

5 that regard has been how best to adduce the evidence of

6 Kouao and Manning. In view of the importance of that

7 question and the range of competing considerations that

8 are applicable to it, we thought it sensible to invite

9 interested parties to indicate their views on the matter

10 before deciding how we should proceed.

11 On 9th November Mr Fitzgerald, Solicitor to the

12 Inquiry, wrote to all the interested parties indicating

13 the possibility of setting up a video link for the

14 purposes of taking evidence from Kouao and Manning and

15 indicating that that was currently being explored by the

16 Inquiry. He invited final representations on that

17 subject by no later than 5 pm last Friday.

18 Three interested parties, Haringey, the Climbie

19 family and one of the police officers made

20 representations to us. They all differed as to the

21 manner in which this evidence should be adduced but they

22 were unanimous in the view that the Inquiry, if it is to

23 meet its stated objectives of pursuing these matters

24 vigorously and thoroughly, must attempt to obtain the

25 oral evidence of both Kouao and Manning in one form or

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3



1 another. That is a view we share.

2 Whilst it is clear that the evidence of both of

3 these witnesses will have to be approached with some

4 care, they may nonetheless be able to provide evidence

5 of assistance in a number of respects concerning factual

6 matters largely, which you may feel have not yet

7 definitively been resolved by the evidence we have

8 heard. My first proposal therefore is that you should

9 hear oral evidence from both Kouao and Manning.

10 The next matter that arises is the manner in which

11 that evidence should be adduced. As I have indicated,

12 sir, no clear consensus has emerged from the

13 representations made by interested parties. It has been

14 necessary therefore for us to balance a number of

15 competing considerations. The primary consideration it

16 seems to us has to be that the evidence should be

17 presented to you in the most effective and reliable

18 manner. It is plainly the case, however, that the

19 attendance of either of these witnesses in London for

20 the purpose of giving evidence before this Inquiry will

21 be a cause of considerable inconvenience and expense to

22 the Prison Service and create significant security

23 difficulties for us in this building.

24 With those considerations in mind my proposals to

25 you, sir, are as follows: With respect to Manning,

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1 first of all, his evidence we think should be taken via

2 a video link with a convenient and secure location in or

3 near his prison. As with those witnesses who have given

4 evidence by video link already, the Inquiry can adjourn

5 to Skipton House across the road where the necessary

6 facilities are available. There is unfortunately

7 insufficient room in that video conferencing suite to

8 enable the entire legal teams of all interested parties

9 to attend but I have made enquiries sir and have been

10 told that there is sufficient room to accommodate one

11 representative from each interested party to be in that

12 room whilst Manning is giving evidence. That will

13 enable them to suggest questions to us to be put to

14 Manning as has been done with other witnesses. A video

15 of his evidence can then be played in this room at

16 a later date for the benefit of those who have been

17 unable to be present at the time.

18 In relation to Kouao, a different approach should in

19 our submission be adopted. We have received

20 representations from two of the interested parties in

21 support of the argument that she should give her

22 evidence to this Inquiry live and in person. The first

23 is that it will enable you and your assessors to form

24 a view as to her demeanour and plausibility and that may

25 be relevant in the light of evidence given by witnesses

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1 already as to their perceptions of Kouao.

2 The second is that Kouao may feel rather more

3 reluctant to refuse to cooperate with this Inquiry and

4 to answer our questions if such a refusal is to be made

5 from the chair in front of you rather than from the

6 relative comfort of a room in a prison.

7 Sir, in my submission both of those points have some

8 merit and they have led us to the view that it would be

9 preferable for Kouao to give her evidence to you live

10 and in person rather than via a video link. It is of

11 course possible that were this course to be adopted she

12 will nonetheless refuse to cooperate and decline to

13 answer any of the questions we put to her.

14 One attempt made by this Inquiry to secure her

15 cooperation so far has failed. Some months ago a list

16 of questions was sent to Kouao via her solicitor

17 inviting her to supply a written response. We offered

18 to send members of our team to her prison to assist her

19 in doing so. We were told that she would not answer any

20 of the questions, having received legal advice that to

21 do so may prejudice her prospects of successfully

22 appealing the conviction of January. Whether there

23 would be any point then in going to the trouble and

24 expense of bringing Kouao down to London to give

25 evidence were she simply to decline to do so once here

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1 is a matter that may have to be considered.

2 The course we propose to adopt, therefore, is to

3 write to her representatives indicating that we propose

4 issuing a summons requiring her to attend the Inquiry

5 for the purpose of answering questions, pursuant to your

6 powers under Section 250 of the Local Government Act.

7 The letter will request confirmation that she is

8 prepared to answer questions or in the alternative

9 a detailed statement of her ground for refusing to do

10 so. If she adopts the latter course we will then be in

11 a position to consider the merits of any argument she

12 might wish to advance and decide then whether a summons

13 should in fact be issued.

14 If you were to decide, sir, that it was appropriate

15 to issue a summons and if Kouao then attends but refuses

16 to answer questions, we would need to decide whether to

17 lay an information before magistrates, allege a breach

18 of Section 250 or whether to refer the matter to the

19 Attorney General for consideration of what further

20 action he might think appropriate.

21 You could certainly, sir, be confident in either of

22 those events that we had done all that we reasonably

23 could to secure evidence from Kouao.

24 Sir, that then is the course of action I propose.

25 It is in summary firstly to arrange a video link at

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1 a convenient time for the purpose of taking Manning's

2 evidence and secondly to write to Kouao's

3 representatives in the terms I have described indicating

4 that their client will be required to come to London and

5 give evidence to this Inquiry in person.

6 One final matter, sir. It may be that the

7 attendance of Kouao at this building will cause the sort

8 of security difficulties that I mentioned at the

9 beginning of this observation. We will seek the views

10 of the Prison Service about that. At this stage I would

11 do no more than invite you to consider a suggestion made

12 by one of the interested parties. That is that on the

13 day Kouao is called this Inquiry might be adjourned to

14 a conveniently located Crown Court where the necessary

15 facilities for securing a prisoner such as Kouao would

16 be more easily available. If the Prison Service favour

17 such a course and it proves possible to obtain the

18 necessary facilities for the suitable Crown Court, it

19 seems to us, sir, that that may be a course that has

20 some merit but we will advise you about it further when

21 that occurs.

22 THE CHAIRMAN: Mr Garnham, I am very grateful indeed to you

23 and indeed to other interested parties that have

24 contributed to the thinking on this matter. As you

25 know, at the preliminary hearing I made it plain that

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1 I wanted this Inquiry to be not only transparent and

2 thorough but as comprehensive as possible and that

3 I attach importance to getting evidence from Kouao and

4 Manning if that is possible and clearly I recognise that

5 there may be obstacles to be overcome in that so I am

6 very grateful to you for what you have decided and I am

7 very content with your suggestions, and in particular

8 your last comment about the importance of security.

9 MR GARNHAM: Thank you sir. May we resume and can I ask

10 Miss Arthurworrey to return to the witness seat.

11 MISS LISA ARTHURWORREY (continued)

12 MR GARNHAM: Good morning Miss Arthurworrey. You will

13 remember that you are still on oath.

14 MISS ARTHURWORREY: Yes.

15 MR GARNHAM: During the course of yesterday you said that we

16 might have sight of your diary and I forgot to ask you

17 at the end of the day. Do you still have it?

18 MISS ARTHURWORREY: I gave it to my lawyers yesterday

19 afternoon.

20 MR GARNHAM: I am told they have it. I will ask if somebody

21 from the Secretariat could get that from them during the

22 course of the morning. Thank you very much. Also

23 during the course of your evidence yesterday you

24 referred to using a notebook during this year. Do you

25 remember telling us that?

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9



1 MISS ARTHURWORREY: (Nods).

2 MR GARNHAM: Do you also have that notebook?

3 MISS ARTHURWORREY: I have tried to find that notebook

4 whilst I was preparing my statement and I cannot find

5 it. We use several notebooks.

6 MR GARNHAM: I see. You keep it at home or in the office?

7 MISS ARTHURWORREY: It was kept -- because I moved from the

8 INA Team to the Long Term Team and I think in that move

9 notebooks went missing. Sorry.

10 MR GARNHAM: Before we pick up where we were yesterday there

11 are three preliminary points arising out of what you

12 said yesterday I would like to ask you about if I may.

13 Can I come back to the question as to when your notes

14 were written up? Those are the notes that we have in

15 volume 6 at page 62 and perhaps you can have sight of

16 that. Page 62 is in fact in the middle of the notes but

17 you know the notes I am referring to?

18 MISS ARTHURWORREY: Yes.

19 MR GARNHAM: Is it possible that these notes were all

20 written up in one go rather than being written up on

21 a daily basis?

22 MISS ARTHURWORREY: I know that my interviews on the

23 5th August and the interview with Victoria on 6th August

24 and the home visit that I undertook on 16th August, it

25 is quite possible that those three interviews were

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1 written up at the same time, some time after the

2 16th August.

3 MR GARNHAM: Because you have told us how busy your day can

4 be, and I can imagine there would not always be time to

5 write up your notes during the course of a busy day.

6 MISS ARTHURWORREY: That is correct.

7 MR GARNHAM: The reason I am particularly interested in this

8 is this. You said yesterday that Dr Rossiter had said

9 to you that the marks on Victoria's body were due to

10 scratching or an infection due to scratching. Do you

11 remember that?

12 MISS ARTHURWORREY: I do.

13 MR GARNHAM: It is Day 26, page 143, line 1 for the note

14 sir. Dr Rossiter said, and again for the note Day 20,

15 265, 2, that she could not concur with what is said in

16 your notes at the top of page 262. "Not concur" were

17 her words. She did not have a clear recollection of the

18 matter but she said that if you had asked her about this

19 she would have said, and that is how she put it, she

20 would have said that Victoria was itching but there that

21 there were other marks as well. She said she would have

22 said that scratching did not account for the large

23 number of marks she had seen.

24 Now, she acknowledges that she does not have a clear

25 recollection of this and she is commenting about what

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1 she thinks she would have said. Will you turn to

2 page 290 in that volume, please. That is the letter we

3 looked at yesterday from Dr Dempster, 290. She writes

4 in the second paragraph:

5 "She has however been assessed by the consultant

6 Dr Schwartz and it has been decided that her scratch

7 marks are all due to scabies."

8 My question is this. Do you think it possible that

9 in writing up your notes later on you have attributed to

10 Dr Rossiter what in fact you learned had been said by

11 Dr Schwartz?

12 MISS ARTHURWORREY: I am very clear that on 3rd August when

13 I spoke to Dr Rossiter I took a note of that

14 conversation at that time. The conversation that I had

15 with Dr Rossiter was not written up after, that note was

16 written on 3rd August, before the letter arrived.

17 MR GARNHAM: Do you mean by that that you wrote the letter,

18 the notes we find at 262, in that form as you spoke, or

19 did you write them down somewhere else and then

20 transpose them?

21 MISS ARTHURWORREY: At the time when I spoke to Dr Rossiter

22 she was speaking rather quickly and I was taking a note

23 at the same time in my notebook. But then I transferred

24 the notes from my notebook on to the contact sheet.

25 MR GARNHAM: When did you do that transfer?

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1 MISS ARTHURWORREY: On the same day, because I do know that

2 when Karen Jones came to see me before we interviewed

3 Kouao on 5th August I showed her that conversation which

4 was written on the contact sheet.

5 MR GARNHAM: Thank you. The second preliminary matter

6 I want to ask you concerns the NMH records. I do not

7 recall whether I asked you this yesterday and I should

8 have done. I asked you whether you sat down and read

9 the whole of the CMH notes and you were very frank about

10 that. Did you ever sit down and read from cover to

11 cover all the NMH notes?

12 MISS ARTHURWORREY: I believe I did, yes.

13 MR GARNHAM: Did you see amongst them the critical incident

14 log?

15 MISS ARTHURWORREY: Definitely not.

16 MR GARNHAM: So that the notes you received did not include

17 the critical incident log?

18 MISS ARTHURWORREY: Definitely not.

19 MR GARNHAM: Third preliminary point. Will you go to 06.238

20 please. You remember this is the fax sent to you by

21 Isobel Quinn?

22 MISS ARTHURWORREY: That is correct.

23 MR GARNHAM: I think I showed you a different version of

24 this. We have more than one in the bundle. You can

25 probably anticipate the question I am going to ask you.

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1 There is some handwriting on the top of that version

2 which looks to me as if it is your handwriting, is it?

3 MISS ARTHURWORREY: That is correct.

4 MR GARNHAM: When did you write that?

5 MISS ARTHURWORREY: I really do not know.

6 MR GARNHAM: During the summer of 1999 or in the last few

7 weeks?

8 MISS ARTHURWORREY: I have no recollection.

9 MR GARNHAM: What you have written is, "Neglect issues

10 observed by the nursing staff." Is that right?

11 MISS ARTHURWORREY: That is correct.

12 MR GARNHAM: That rather reinforces, does it not, the point

13 I was putting to you yesterday that you saw this fax

14 from Quinn as being directed simply to the neglect

15 issues and the need to obtain a report on them raised in

16 the strategy meeting?

17 MISS ARTHURWORREY: That is correct, yes.

18 MR GARNHAM: Thank you very much. Can I return to where we

19 had got to yesterday afternoon, and we had reached your

20 evidence relating to the visit on 16th August. That day

21 you made your first visit to Manning's flat.

22 MISS ARTHURWORREY: That is correct, yes.

23 MR GARNHAM: The notes are 06.156. You had better have that

24 in front of you please. You are now visiting Manning's

25 flat. Where have the fears about scabies gone?

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1 MISS ARTHURWORREY: At the time I made this visit there was

2 no fears about scabies.

3 MR GARNHAM: Because?

4 MISS ARTHURWORREY: Because Kouao had informed

5 Constable Jones and myself on the 5th August that

6 Victoria had contracted scabies from the bed and

7 breakfast and before I made that visit I had received

8 the correspondence from Central Middlesex Hospital which

9 also said that they had moved out of their bed and

10 breakfast accommodation and made reference to scabies

11 and scratches.

12 MR GARNHAM: That visit could have happened at any time then

13 between 5th August and the 16th when in fact it

14 occurred, is that right?

15 MISS ARTHURWORREY: That is correct.

16 MR GARNHAM: You say in your statement about this that you

17 now realise that you were completely "set up" during

18 this visit. You mean by that I assume that you feel you

19 were deliberately misled?

20 MISS ARTHURWORREY: (Nods).

21 MR GARNHAM: And that Victoria's behaviour that day was the

22 result of instruction or coaching by Kouao and Manning?

23 MISS ARTHURWORREY: Yes.

24 MR GARNHAM: You described the meeting and the thoughts you

25 had about it in paragraphs 140 to 155 of your statement.

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1 Do you remember I asked you yesterday whether you were

2 familiar with the concept of respectful uncertainty?

3 MISS ARTHURWORREY: I do, yes.

4 MR GARNHAM: My having given you my attempt at a definition

5 of that yesterday, do you think you displayed respectful

6 uncertainty during the course of this visit? Shall

7 I put it another way?

8 MISS ARTHURWORREY: Please.

9 MR GARNHAM: Respectful simply means that you continued

10 being polite and I have no reason to doubt you were

11 that. The uncertainty means however that you retain

12 a sense of inquisitiveness, that you do not simply

13 accept what you are being told, that you look to try and

14 confirm it. Now, do you think you displayed those

15 qualities?

16 MISS ARTHURWORREY: In terms of the concerns that I received

17 from the North Middlesex Hospital around the neglect

18 issues, I think I did try to test those when I was at

19 267 Somerset Gardens.

20 MR GARNHAM: Because you would agree, would you not, that it

21 is your job to satisfy yourself about the relevant

22 matters, not simply to make assumptions about them?

23 MISS ARTHURWORREY: That is correct.

24 MR GARNHAM: The only concern from the hospital that I can

25 see from your statement as being raised was Victoria's

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1 bed wetting.

2 MISS ARTHURWORREY: That is correct.

3 MR GARNHAM: Did you ever check up whether Kouao had taken

4 Victoria to the health centre next door about that or

5 any other medical problem?

6 MISS ARTHURWORREY: I first raised the suggestion that Kouao

7 take Victoria to the medical centre on that visit

8 because I did not discuss the bed wetting specifically

9 during the office visit on 5th August. I addressed that

10 issue at the home visit on 16th August.

11 MR GARNHAM: I am sorry, I may have misphrased the question.

12 Did you ever check that that had been done, your having

13 raised it?

14 MISS ARTHURWORREY: No, I did not. I should have checked

15 that at my home visit on 28th October but I did not.

16 MR GARNHAM: Because it is significant not just to discover

17 whether or not Victoria is having medical treatment in

18 that regard but also to check whether Kouao is behaving

19 like a decent mother would?

20 MISS ARTHURWORREY: That is correct, yes.

21 MR GARNHAM: And so your failure to check meant you did not

22 know about either of those two things?

23 MISS ARTHURWORREY: That is correct, yes.

24 MR GARNHAM: You were told about Manning having a fiancee?

25 MISS ARTHURWORREY: Yes.

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1 MR GARNHAM: Ever check that?

2 MISS ARTHURWORREY: No, I did not.

3 MR GARNHAM: Try and trace her or speak to her to confirm

4 any of this?

5 MISS ARTHURWORREY: Unfortunately I did not.

6 MR GARNHAM: And you should have done?

7 MISS ARTHURWORREY: I should have done.

8 MR GARNHAM: During the course of this meeting who did you

9 regard as your client?

10 MISS ARTHURWORREY: Victoria.

11 MR GARNHAM: Not Kouao?

12 MISS ARTHURWORREY: Definitely not.

13 MR GARNHAM: Do you agree that it would be possible to

14 complete a care plan for Victoria without accommodation

15 being resolved?

16 MISS ARTHURWORREY: No, because the accommodation I felt was

17 the key issue. We needed to resolve the accommodation

18 issue before a care plan could be formulated. That was

19 my view at the time.

20 MR GARNHAM: But could the arrangements for obtaining

21 accommodation not be part of the plan? I believe it was

22 part.

23 MISS ARTHURWORREY: I believe it was part of the plan and

24 that is why I felt that I needed to follow up the

25 application that Kouao had made.

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1 MR GARNHAM: I am not suggesting otherwise but I am

2 suggesting that you could complete a plan that included

3 as one of its provisions sorting out accommodation and

4 that you did not have to see sorting out accommodation

5 as a pre-condition to finishing the care plan.

6 MISS ARTHURWORREY: At the time I think it was a care plan

7 could not be sorted until the accommodation situation

8 was resolved.

9 MR GARNHAM: I do not understand why that should be so. Why

10 can you not work out? I mean, just say for example it

11 took six months, a year, two years to sort out

12 accommodation. The care plan's completion does not have

13 to sit and wait for that, does it?

14 MISS ARTHURWORREY: But that is why I did not want the

15 accommodation issue to take six months, two years. It

16 needed to be sorted out urgently, which is why

17 I contacted the Housing Department.

18 MR GARNHAM: Absolutely. I understand that. But

19 nonetheless, because it is possible, even though it is

20 not wanted, you do not need to make that a pre-condition

21 to the completion of the care plan, do you?

22 MISS ARTHURWORREY: At the time that was my thinking.

23 MR GARNHAM: During that visit of the 16th, what did you

24 learn about Victoria? She is your client.

25 MISS ARTHURWORREY: I did not speak to Victoria

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1 unfortunately during that visit and I deeply regret not

2 doing so. However, when I arrived at 267 Somerset

3 Gardens I knocked on the door, Victoria opened the door

4 and I was so struck by her presentation. The last time

5 I had seen Victoria at the North Middlesex Hospital she

6 presented as a shy, withdrawn child. When I saw her on

7 the 16th August she was as the nurses have described

8 like a ray of sunshine. She greeted me. She said,

9 "Hello Lisa". She had quite a high-pitched voice. She

10 was dressed in a red tartan skirt, a red jumper, she had

11 red socks on, black shoes. She seemed happy and the one

12 thing that I did notice was that her face was heavily

13 moisturised with cocoa butter and as I have said in my

14 statement, I thought that Kouao was applying cocoa

15 butter to help reduce the scarring from the scalds and

16 the scabies.

17 MR GARNHAM: It is right, is it not, from your experience

18 that children who are the victims of abuse can often be

19 remarkably resilient?

20 MISS ARTHURWORREY: I have certainly learned that from my

21 experience in this case.

22 MR GARNHAM: And despite the fact that they are living with

23 an abusing carer they can go on displaying affection

24 towards them?

25 MISS ARTHURWORREY: But at the time I did not know that

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1 I was dealing with child killers. I thought Kouao was

2 a respectful adult who was child focused. She had come

3 to this country to try and make a better life for her

4 and Victoria.

5 MR GARNHAM: I understand that, but my point is that should

6 you not from your training have had in mind the fact

7 that sometimes children can go on showing affection to

8 adults who are abusing them?

9 MISS ARTHURWORREY: My training did show me that. However,

10 because of the information that I received from the

11 North Middlesex Hospital I did not think that I was

12 dealing with Kouao, and I can say that once I saw the

13 letter from the Central Middlesex Hospital that made me

14 more trusting of Kouao and I really did not think that

15 she would harm Victoria in any way.

16 MR GARNHAM: Did you see whether Victoria had toys and books

17 about the home?

18 MISS ARTHURWORREY: When I completed that visit on

19 16th August there were toys scattered on the floor and

20 Victoria was sat playing with a doll.

21 MR GARNHAM: Did you check up things like what she did

22 during the day?

23 MISS ARTHURWORREY: Regrettably I did not.

24 MR GARNHAM: Did you check up whether she had been

25 registered with a dentist or a doctor?

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1 MISS ARTHURWORREY: I knew that she was not registered with

2 a GP and that is when I raised the health centre.

3 MR GARNHAM: Dentist?

4 MISS ARTHURWORREY: I did not mention the dentist, no.

5 MR GARNHAM: The impression I was left with reading this

6 part of your statement was that you saw Victoria still

7 as quite a lonely child. Is that fair? Did you see her

8 as a lonely child?

9 MISS ARTHURWORREY: I do not think that thought passed

10 through my mind at that time.

11 MR GARNHAM: The question of Victoria's appetite was raised,

12 but you looked to the wrong person to address that, did

13 you not? You looked to see whether Kouao on the day you

14 visited appeared to be preparing food.

15 MISS ARTHURWORREY: And I also raised with Kouao the

16 hospital's concerns regarding Victoria eating I think it

17 was eight bowls of cereal one morning and Kouao's

18 response to me was, "Victoria had a large appetite

19 anyway".

20 MR GARNHAM: Should you not have asked that question of

21 Victoria?

22 MISS ARTHURWORREY: With the benefit of hindsight, yes,

23 I should have done.

24 MR GARNHAM: You see, I need to suggest to you,

25 Miss Arthurworrey, that you showed no real

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1 inquisitiveness during the course of that visit.

2 MISS ARTHURWORREY: I am a social worker and I work with the

3 facts as they are presented to me. As I have said to

4 you, I was more trusting of Kouao when I went on that

5 visit. I am not a detective. I had no reason not to

6 question what I saw and what I was being told at that

7 point.

8 MR GARNHAM: The explanation for example about the delay in

9 getting to hospital and the clothing she was wearing.

10 You do not need to be a detective to realise that does

11 not quite add up, do you?

12 MISS ARTHURWORREY: At the time it sounded plausible.

13 MR GARNHAM: You accepted the explanation about why Kouao

14 had not brought in any clothing or treats for Victoria,

15 did you not?

16 MISS ARTHURWORREY: I did, yes.

17 MR GARNHAM: But even the poorest of parents with a child in

18 hospital would be expected to bring in something, if it

19 is only a favourite toy or an outfit the child likes or

20 a bar of chocolate. This woman was bringing in nothing.

21 MISS ARTHURWORREY: When I raised that with Kouao she

22 informed me that finances were tight and she could not

23 afford to buy treats for Victoria. I raised the fact

24 that she had brought no clothes into the hospital.

25 Kouao's response to that was that the hospital had given

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1 Victoria clothes and they had entered this country with

2 very few belongings and Victoria did not have a lot in

3 the way of clothes and she had been grateful that the

4 hospital had given Victoria some clothes and therefore

5 did not see the need. I was also aware, because I did

6 raise her lack of visiting, and Kouao informed me that

7 she had been busy trying to find alternative

8 accommodation.

9 MR GARNHAM: Most seven-year old children have something

10 they are particularly attached to, do they not:

11 a battered up teddy bear, a piece of blanket, an old

12 sock? I am starting to give evidence. I must be

13 careful. But that is common, is it not, children do

14 attach themselves to the most peculiar objects?

15 MISS ARTHURWORREY: That is correct, yes.

16 MR GARNHAM: But there was not even a sign of that, was

17 there, being brought in for Victoria in hospital?

18 MISS ARTHURWORREY: I was told that Kouao had not brought in

19 any treats and she gave me the response that she gave

20 me.

21 MR GARNHAM: You attempted to address the question of

22 master/servant relationship between Kouao and Victoria

23 and you say that you saw that as an example of the sense

24 of formality that can exist in Afro-Caribbean families.

25 MISS ARTHURWORREY: I would need to take you back one step.

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1 When Dr Rossiter mentioned the master/servant

2 relationship, the example she gave me was that Victoria

3 ran to her mother's side as if being called to

4 attention.

5 MR GARNHAM: Yes, and you saw that as an instance of the

6 sort of formality that can exist in Afro-Caribbean

7 families?

8 MISS ARTHURWORREY: When I went to the home visit on

9 16th August I was basically looking to see if there was

10 anything oppressive in the way that Kouao interacted

11 with Victoria and I saw nothing.

12 MR GARNHAM: Yes, but I am interested in what you say about

13 your seeing this in the context of normal Afro-Caribbean

14 relations. Victoria had been nursed on the ward by

15 a number of Afro-Caribbean nurses. Did you ever raise

16 this question with them and see what they thought of it?

17 MISS ARTHURWORREY: No, I did not.

18 MR GARNHAM: I mean, in fact I think it is the case that the

19 nurse who raised this concern, Nurse Pereira, was of

20 Afro-Caribbean origin. Might she not have been somebody

21 to talk to about this?

22 MISS ARTHURWORREY: I had no idea of the ethnic origin of

23 any of the nurses at the North Middlesex.

24 MR GARNHAM: But you could have enquired because they having

25 observed this might have been in a position to comment.

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1 MISS ARTHURWORREY: All I can say is that when I visited

2 Victoria at 267 Somerset Gardens she was quiet.

3 I thought that she was respectful to the fact that the

4 adults were having a conversation and she needed to be

5 quiet whilst the adults spoke. I then concluded that

6 this type of relationship was one that can be seen in

7 many Afro-Caribbean families because respect and

8 obedience are very important features on the

9 Afro-Caribbean family script. I would like to say that

10 I came to that conclusion after I had noted that there

11 was no concerns between the interactions of Victoria and

12 Kouao and not before.

13 MR GARNHAM: Do you think it is sensible though to equate

14 the experience of an English speaking Afro-Caribbean

15 person living in England with those of a French speaking

16 African girl who until the year before had been living

17 in the Ivory Coast?

18 MISS ARTHURWORREY: All I can say is that this should have

19 been an issue that was discussed in supervision, and had

20 I been receiving regular consistent supervision which

21 offered the opportunity to reflect, this should have

22 been an issue that should have been discussed in

23 supervision.

24 MR GARNHAM: Because you would agree, would you not, that

25 not all black families are the same, just as all white

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1 families are not the same?

2 MISS ARTHURWORREY: I totally agree, yes.

3 MR GARNHAM: Did you know anything about which part of the

4 Ivory Coast Victoria's family came from?

5 MISS ARTHURWORREY: I do not believe -- I do not even think

6 that I knew that Victoria was from the Ivory Coast at

7 that point.

8 MR GARNHAM: What her family's tribal background was?

9 MISS ARTHURWORREY: Unfortunately I did not make those

10 investigations, no.

11 MR GARNHAM: And whether people from that sort of different

12 background behaved differently in relation to their

13 attitude to children?

14 MISS ARTHURWORREY: I did not make those enquiries, no.

15 MR GARNHAM: You should not have been making assumptions at

16 all, should you?

17 MISS ARTHURWORREY: It was not an assumption. It was

18 a conclusion that I came to after I had observed no

19 concerns with the interactions between Kouao and

20 Victoria. With the benefit of hindsight perhaps

21 I should not have put that on Victoria's -- recorded

22 that in the assessment. That should have been something

23 that was discussed in supervision and perhaps that

24 statement should have been made on the supervision notes

25 as opposed to Victoria's assessment.

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1 MR GARNHAM: You see, I have to suggest to you that there

2 was a veneer of respectability about this family that

3 completely put you off the scent.

4 MISS ARTHURWORREY: I think that is correct, yes.

5 MR GARNHAM: Would your approach have been different if the

6 family had presented as being poor, unemployed, chaotic

7 home life, white?

8 MISS ARTHURWORREY: Again, we have to remember the

9 information that I was given by the North Middlesex

10 Hospital before that home visit. I did not consider

11 that I was dealing with a case of possible child abuse.

12 I thought I was dealing with a family struggling to find

13 their feet in a new country.

14 MR GARNHAM: But you told me yesterday that you were keeping

15 your mind open to the possibility of abuse.

16 MISS ARTHURWORREY: I was keeping my mind open to the

17 possibility of abuse but I was reassured by what I saw

18 in the home.

19 MR GARNHAM: The generalisation that you made about

20 Afro-Caribbean families was a totally inadequate way of

21 assessing the quality of the relationship between Kouao

22 and Victoria, was it not?

23 MISS ARTHURWORREY: I totally agree with that and as I have

24 said that is something that should have been discussed

25 in supervision.

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1 MR GARNHAM: But even for you as the allocated social

2 worker, the signs that had been reported to you were

3 signs of a frightened child, were they not?

4 MISS ARTHURWORREY: No, they were not.

5 MR GARNHAM: Signs of anxious attachment?

6 MISS ARTHURWORREY: Anxious attachment in terms of Victoria

7 seeking attention and praise from the nursing staff.

8 I was never told that Victoria appeared to be frightened

9 of Kouao. The example that Dr Rossiter gave me was that

10 Victoria ran to her mother's side as if being called to

11 attention.

12 MR GARNHAM: Frightened of Manning?

13 MISS ARTHURWORREY: Yes, I was told that Victoria appeared

14 to be frightened of Manning but again when I went to

15 that home visit Victoria appeared happy, she appeared

16 comfortable and Manning was also present.

17 MR GARNHAM: A child who had been, it was suggested as

18 a possibility, emotionally abused and neglected by Kouao

19 and Manning. That was the child you were visiting that

20 day, was it not?

21 MISS ARTHURWORREY: Again, I would have to take you back to

22 the information that I had received from the North

23 Middlesex Hospital and Dr Rossiter did say that she felt

24 that Victoria was subject to emotional abuse but the

25 examples that she gave me are the examples that I have

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1 just spoken about.

2 MR GARNHAM: As you conducted this assessment did you make

3 use of the Haringey pro formas that we looked at

4 yesterday to guide you through the assessment?

5 MISS ARTHURWORREY: Those pro formas were usually used

6 during the initial assessment. Thereafter, any

7 assessments that were made were made on the SS5's, which

8 is this document here.

9 MR GARNHAM: So the answer to my question is no you were not

10 using a pro forma for this purpose?

11 MISS ARTHURWORREY: No, I was not.

12 MR GARNHAM: Did you see it as part of your function that

13 day to try and get a feel of what a day in the life of

14 Victoria Climbie was like?

15 MISS ARTHURWORREY: At the time regretfully I did not but as

16 I mentioned yesterday, had I noticed in the Central

17 Middlesex fax that it was not actually Kouao who took

18 Victoria to the Central Middlesex Hospital, it was the

19 child minder, if I had known that information before

20 that visit I would have raised that discrepancy and that

21 would have led to discussions with Victoria about what

22 she did during the day.

23 MR GARNHAM: But should you not be doing that on an

24 assessment of this sort with a child anyway? Is that

25 not the way to get to the heart of the thing, to find

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1 out how this little girl spends her day?

2 MISS ARTHURWORREY: As I said to you I did not suspect that

3 Victoria was being abused at that point.

4 MR GARNHAM: But even if you thought there was a risk of

5 neglect, even if you thought you were making an

6 assessment just on that question, on the emotional abuse

7 question, was this not the sort of vital stuff you

8 needed?

9 MISS ARTHURWORREY: A social worker cannot assess emotional

10 abuse in one visit. My understanding of neglect is the

11 persistent failure to meet a child's basic needs.

12 MR GARNHAM: I agree you might have needed to go back and

13 see her again but on this occasion this is part of the

14 assessment and should you not have been looking to get

15 a feel of what a day in her life was like?

16 MISS ARTHURWORREY: I wish I had but I did not.

17 MR GARNHAM: And you should have done?

18 MISS ARTHURWORREY: Perhaps, yes.

19 MR GARNHAM: After this meeting you drew up a care plan and

20 we have that in volume 6 at page 97. Is that right?

21 MISS ARTHURWORREY: That is correct.

22 MR GARNHAM: When was it written?

23 MISS ARTHURWORREY: This care plan was written, I cannot

24 remember the exact date but it was probably written

25 after I had got information that the housing application

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1 had not been successful.

2 MR GARNHAM: Which was September?

3 MISS ARTHURWORREY: I believe so.

4 MR GARNHAM: It appears to show on its front cover that it

5 is to commence on 16th August.

6 MISS ARTHURWORREY: But that is the day the care plan was

7 supposed to have commenced.

8 MR GARNHAM: But it is plain from what is in the care plan

9 that you had regard to the housing application outcome,

10 page 99, is it not? I think you agree that. So why was

11 it not written until then? Why could it not have been

12 written on the day it was supposed to commence,

13 16th August?

14 MISS ARTHURWORREY: Again, that was to do with my workload

15 and there was a general situation in that team, in that

16 care plans could not be formulated at the time.

17 MR GARNHAM: Do we get any indication in the plan as to when

18 you drafted it?

19 MISS ARTHURWORREY: No.

20 MR GARNHAM: Is not it normal to date them?

21 MISS ARTHURWORREY: It should be, yes.

22 MR GARNHAM: You say you did not because that was the normal

23 procedure.

24 MISS ARTHURWORREY: Well, no, I just did not have time. As

25 I said, I conducted that home visit on 16th August, the

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1 morning of 16th August and that was actually my Duty

2 week. Therefore, after that visit, I would have

3 returned to my Duty commitments and would not have

4 looked at my allocated cases.

5 MR GARNHAM: Page 111 when you are ready. Page 06.111.

6 First line:

7 "When will this plan commence?"

8 MISS ARTHURWORREY: But the plan was due do commence on

9 16th August because I knew that I had to contact the

10 Housing Department to speed up that application, so that

11 is when that plan commenced.

12 MR GARNHAM: But it is written in the future tense. It

13 makes it look as if you had written this plan by no

14 later than 16th August, does it not?

15 MISS ARTHURWORREY: That is misleading and I apologise but

16 I did not write the plan on the 16th but it was due to

17 commence in my mind from the 16th because that home

18 visit to 267 Somerset Gardens had not given me cause for

19 any further child protection concerns.

20 MR GARNHAM: As a result of that I think you crossed out the

21 sections of the plan relating to child protection.

22 MISS ARTHURWORREY: That is correct.

23 MR GARNHAM: But there was still no conclusive evidence, was

24 there, that all the child protection concerns had been

25 resolved?

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1 MISS ARTHURWORREY: I had updated my manager. Following the

2 interviews with Kouao and Victoria, I informed my

3 manager that the home visit had not raised any further

4 child protection concerns. I was not advised to do

5 anything else from my manager.

6 MR GARNHAM: When did you become aware of the referral to

7 the Moira Close Family Centre?

8 MISS ARTHURWORREY: I was not aware until after Victoria's

9 death.

10 MR GARNHAM: Was there any discussion between you and

11 Barry Almedia about that prospect of a referral to that

12 centre?

13 MISS ARTHURWORREY: I had no idea that Barry Almedia was

14 making that referral. There was no discussion, no.

15 MR GARNHAM: Was there any discussion with him about the

16 tasks that needed to be done in respect of Victoria,

17 what steps needed to be taken for her?

18 MISS ARTHURWORREY: The only time I had a discussion with

19 Barry Almedia with regard to Victoria's case was when

20 Constable Jones phoned me to say, to inform me about the

21 health and safety issues with regard to the visit that

22 was scheduled for 4th August. I spoke to Barry Almedia

23 in the absence of my team manager. I needed advice.

24 MR GARNHAM: So you did not ask him to deal with any tasks

25 in respect of Victoria?

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1 MISS ARTHURWORREY: No, I did not.

2 MR GARNHAM: Can I ask you a little about the way the Family

3 Centre is used in Haringey? Who usually refers families

4 to the centre?

5 MISS ARTHURWORREY: My experience of the Moira Close --

6 I have only used the Moira Close Family Centre on

7 a couple of times and that was to arrange contact

8 sessions.

9 MR GARNHAM: Do you know whether there were rules or

10 practices in place about how a social worker would make

11 a reference to that centre?

12 MISS ARTHURWORREY: I am not aware, no.

13 MR GARNHAM: Do you know whether it could be done by

14 a social worker or whether it could only be done by the

15 case manager?

16 MISS ARTHURWORREY: I would have thought that if a social

17 worker wanted to use the Moira Close Family Centre they

18 would make the referral.

19 MR GARNHAM: And that would not need necessarily to go

20 through the manager first?

21 MISS ARTHURWORREY: Definitely not.

22 MR GARNHAM: If a manager makes a referral on a case of that

23 sort, and I appreciate it did not happen in this case

24 you say, but if he or she made such a referral, how

25 would follow-up be arranged? Would it be arranged

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1 through the manager or through the social worker?

2 MISS ARTHURWORREY: Follow-up should be arranged through the

3 social worker.

4 MR GARNHAM: Thank you. Can I turn next to your contact

5 with Haringey's Housing Department. 25th August you

6 spoke to Yvonne White about Kouao's housing.

7 MISS ARTHURWORREY: That is correct.

8 MR GARNHAM: Told her the usual delays in Haringey.

9 MISS ARTHURWORREY: Yes.

10 MR GARNHAM: You then wrote to Mr Kakouratos.

11 MISS ARTHURWORREY: That is correct, yes.

12 MR GARNHAM: And the letter is at 6.057 but I do not think

13 we need look at it for the moment. You were looking for

14 a rather more rapid response than would happen in the

15 ordinary course.

16 MISS ARTHURWORREY: That is correct, yes.

17 MR GARNHAM: 9th September you chase the matter up.

18 MISS ARTHURWORREY: I did.

19 MR GARNHAM: Told that the likely conclusion would be that

20 Kouao would be told her application had failed.

21 MISS ARTHURWORREY: That is correct, yes.

22 MR GARNHAM: Is it at that stage that you prepare this plan

23 that we have looked at?

24 MISS ARTHURWORREY: I think it is important to say that when

25 I went on the home visit on 16th August when Kouao had

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1 informed me that she had made an application for

2 housing, I did think it would be unsuccessful because

3 she did appear to have made herself intentionally

4 homeless by leaving the property in France. Therefore

5 at that meeting on 16th August we did discuss

6 contingency plans in case the application was

7 unsuccessful and I said to Kouao that she would need to

8 be thinking about perhaps finding a job -- well, she did

9 tell me that she wanted to find a job, but I said if the

10 housing application was unsuccessful then she would need

11 to perhaps think about renting in the private sector.

12 MR GARNHAM: My question though was a rather narrower one.

13 Was it your conversation when you chased up the housing

14 application that prompted you to complete the care

15 report?

16 MISS ARTHURWORREY: I think I would have completed the care

17 report as soon as I had time. I do not remember when.

18 MR GARNHAM: But it was dependent on getting some sort of

19 indication from the Housing Department?

20 MISS ARTHURWORREY: It was.

21 MR GARNHAM: You telephoned the Housing Department again on

22 18th October and you were told what both you and they

23 had anticipated had in fact occurred and the application

24 had been rejected.

25 MISS ARTHURWORREY: That is correct, yes.

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1 MR GARNHAM: Can I ask you about your supervision next and

2 there are two I want to ask you about at this stage,

3 firstly the supervision on 20th September. That was

4 a supervision with Carole Baptiste.

5 MISS ARTHURWORREY: That is right, yes.

6 MR GARNHAM: And we have the notes at 260 in volume 6. Is

7 that right?

8 MISS ARTHURWORREY: That is correct.

9 MR GARNHAM: Is that it?

10 MISS ARTHURWORREY: That unfortunately is it.

11 MR GARNHAM: Half a page, eight lines.

12 MISS ARTHURWORREY: What you see is what I got.

13 MR GARNHAM: That was your first supervision since

14 early August?

15 MISS ARTHURWORREY: That is correct.

16 MR GARNHAM: We have the note there just of the reference to

17 Anna, as she is called, Victoria. But presumably you

18 covered a number of cases during the course of that

19 supervision?

20 MISS ARTHURWORREY: I did.

21 MR GARNHAM: How long did it last, the supervision in total?

22 MISS ARTHURWORREY: The supervision session?

23 MR GARNHAM: Yes.

24 MISS ARTHURWORREY: I really do not recollect.

25 MR GARNHAM: How long did you spend on Victoria's case?

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1 MISS ARTHURWORREY: About 5/10 minutes.

2 MR GARNHAM: Did Carole Baptiste read the file to your

3 knowledge?

4 MISS ARTHURWORREY: To my knowledge, no.

5 MR GARNHAM: Did she first of all have access to the

6 strategy meeting minutes?

7 MISS ARTHURWORREY: When I went into supervision on the

8 20th, I always take my files and as I am discussing my

9 cases I have the files open.

10 MR GARNHAM: And your strategy meeting minutes would have

11 been in there?

12 MISS ARTHURWORREY: Absolutely, yes.

13 MR GARNHAM: Did Baptiste read them?

14 MISS ARTHURWORREY: She did not ask for them, no.

15 MR GARNHAM: Did you give them to her to read?

16 MISS ARTHURWORREY: No, I did not.

17 MR GARNHAM: Is that because normally you do not put papers

18 in front of her, normally she asks or because you did

19 not think to do so?

20 MISS ARTHURWORREY: She does not normally ask is my

21 experience.

22 MR GARNHAM: Would it not have been sensible then to put

23 them in front of her and say, "You need to read this

24 file"?

25 MISS ARTHURWORREY: I did not think to do that at the time.

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1 MR GARNHAM: She agreed that this was a case for family

2 support.

3 MISS ARTHURWORREY: She remembered the fax that was received

4 to the department on 12th August. She remembered that

5 discussion and she remembered Victoria's case.

6 MR GARNHAM: Which according to you she had skimmed through.

7 MISS ARTHURWORREY: That is correct.

8 MR GARNHAM: And on the basis of that skim and this

9 five minute or ten minute conversation she agreed with

10 you that this was a family support case?

11 MISS ARTHURWORREY: That is correct.

12 MR GARNHAM: But then that is what you would have expected

13 of Ms Baptiste, was it, in the light of what you told us

14 yesterday; she always agreed?

15 MISS ARTHURWORREY: That was standard practice in Haringey.

16 MR GARNHAM: And it would have come as a surprise to you

17 then if she had made any useful contribution to this

18 other than agreeing with what you proposed?

19 MISS ARTHURWORREY: Carole Baptiste could be helpful in some

20 cases.

21 MR GARNHAM: You agreed with me yesterday, looking at the

22 documents from the Monaghan report, that it was her

23 practice to agree with whatever suggestions you put in

24 front of her.

25 MISS ARTHURWORREY: That was generally Carole Baptiste's

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1 practice but there were occasions when she could be

2 useful, she could be more helpful.

3 MR GARNHAM: Was this one of those?

4 MISS ARTHURWORREY: Not this case, no.

5 MR GARNHAM: Can I ask you about your involvement with

6 Petra Kitchman? What is a child protection adviser?

7 MISS ARTHURWORREY: A child protection adviser is somebody

8 who advise on child protection issues.

9 MR GARNHAM: Does she have any casework responsibilities?

10 MISS ARTHURWORREY: I do not know.

11 MR GARNHAM: Where is she based physically in comparison

12 with where you were based?

13 MISS ARTHURWORREY: The child protection advisers were based

14 at our Hornsey office.

15 MR GARNHAM: You will have to help me with the geography.

16 How far is that from your office?

17 MISS ARTHURWORREY: Well, we are based in Tottenham. Our

18 Hornsey office is based in Crouch End. It is about half

19 an hour's drive I would say.

20 MR GARNHAM: How often had you used one of the -- there was

21 more than one child protection adviser?

22 MISS ARTHURWORREY: That is correct.

23 MR GARNHAM: How many were there?

24 MISS ARTHURWORREY: I believe there were two that were due

25 to cover North Tottenham, Dawn Cardis and

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1 Petra Kitchman.

2 MR GARNHAM: How often had you used a child protection

3 adviser?

4 MISS ARTHURWORREY: Not very often.

5 MR GARNHAM: 20 times? Once?

6 MISS ARTHURWORREY: I would say about three or four times.

7 I only used child protection advisers following the

8 advice from my team manager.

9 MR GARNHAM: Did you need the permission of a manager to use

10 them or could you do it off your own bat?

11 MISS ARTHURWORREY: I had never used a child protection

12 adviser in that way. I would only use a child

13 protection adviser after my manager had advised me to

14 have a consultation.

15 MR GARNHAM: But could you, if you had wanted, could you

16 have just gone straight to a child protection adviser on

17 a case or is there some rule that said you can only use

18 these advisers if you go through a manager?

19 MISS ARTHURWORREY: There was no specific rule. If I was

20 working on Duty we could just go and talk to the child

21 protection advisers.

22 MR GARNHAM: Because the reason I am asking is you told us

23 yesterday about your concern about lack of management,

24 lack of supervision and I wonder therefore why in those

25 circumstances you do not make regular use of in-house

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1 experts?

2 MISS ARTHURWORREY: Because it does not promote consistency.

3 I need to get directions from my manager so that I can

4 work in a logical way.

5 MR GARNHAM: But if you are not getting those directions as

6 you say you were not, why not take advantage of the

7 alternative facility that is available?

8 MISS ARTHURWORREY: Because it does not promote consistency.

9 My manager is responsible for my cases. I take my

10 directions from my manager.

11 MR GARNHAM: According to your first statement, you say on

12 either the 1st or 7th October you spoke to Kitchman.

13 You now have remembered that it was the first I think.

14 MISS ARTHURWORREY: I do. I know it definitely was not the

15 7th.

16 MR GARNHAM: Because?

17 MISS ARTHURWORREY: Because I had a case conference on that

18 day and when Petra Kitchman came to see me I was busy

19 preparing for it.

20 MR GARNHAM: Do you know Petra Kitchman well or did you know

21 her well?

22 MISS ARTHURWORREY: Not really, no.

23 MR GARNHAM: But you knew her enough to recognise and say

24 hello, did you?

25 MISS ARTHURWORREY: I did, yes.

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1 MR GARNHAM: You say that you were then involved in your

2 first set of care proceedings. Did you feel that you

3 were preoccupied with those, and I do not say that out

4 of a sense of criticism.

5 MISS ARTHURWORREY: I was very occupied with those, yes.

6 MR GARNHAM: Did you see this conversation you had with

7 Miss Kitchman as a formal consultation or an informal

8 chat?

9 MISS ARTHURWORREY: It was definitely not a formal

10 consultation. It was just a brief chat.

11 MR GARNHAM: What was the impression you were left with when

12 Petra Kitchman had finished talking to you?

13 MISS ARTHURWORREY: The impression that I was left with was

14 that Dr Rossiter had expressed concern and my

15 understanding was that Dr Rossiter wanted to know what

16 had happened to Victoria's case and, as I said yesterday

17 when Petra came to see me, I realised then that I had

18 not updated Dr Rossiter with regard to the initial

19 Section 47 investigation. Because I was so busy, that

20 is why I gave Petra Kitchman Victoria's case file and

21 that is why I pointed out in particular the

22 correspondence from the Central Middlesex Hospital

23 because I felt that that was a crucial link and I knew

24 that I had not read it, read the fax from page to page,

25 but Dr Rossiter needed to see those notes because she

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1 had been ambivalent around the old markings on

2 Victoria's body.

3 MR GARNHAM: So you expected Kitchman to do the updating of

4 Rossiter that you realised you had forgotten to do?

5 MISS ARTHURWORREY: I did.

6 MR GARNHAM: Did you say that expressly or was that just

7 expectation?

8 MISS ARTHURWORREY: That was expectation.

9 MR GARNHAM: Why not say expressly, since you realised you

10 had made a slip?

11 MISS ARTHURWORREY: That is why I gave her the file and

12 I gave her an update and I gave her the file.

13 I expected her to sit down and read the file and respond

14 back to Dr Rossiter.

15 MR GARNHAM: She, Kitchman, says that she showed you

16 a letter from Dr Rossiter and the discharge summary.

17 I am going to ask you about that bit by bit. First of

18 all, could we have volume 37 please, page 80. Did she

19 show you that letter?

20 MISS ARTHURWORREY: This is the letter that Petra Kitchman

21 showed me, yes.

22 MR GARNHAM: Did she ask you for your views on it?

23 MISS ARTHURWORREY: Petra Kitchman had this letter in her

24 hand. She had a discussion about the second paragraph

25 where Dr Rossiter mentions the fact that she never

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1 managed to speak to a social worker face to face. What

2 Petra said to me was that do not worry about that,

3 because that is nothing to do with social services

4 procedures. That is more to do with the hospital

5 procedures.

6 MR GARNHAM: The next paragraph.

7 MISS ARTHURWORREY: I remember reading the next paragraph

8 and I remember saying to Petra Kitchman, "What does

9 Dr Rossiter mean if she has got concerns, she would also

10 let the little girl go home?", and Petra's response to

11 me was, "I do not know and I do not know why Dr Rossiter

12 is contacting me with this case anyway".

13 MR GARNHAM: "I have enormous concerns about this child who

14 is now lost to follow-up somewhere in Haringey."

15 "Enormous concerns." This is not hidden away in

16 a long letter, this is what appears to be typical

17 Rossiter punchy style. The point jumps out at you, does

18 it not, "enormous concerns"?

19 MISS ARTHURWORREY: Again, my understanding when I met with

20 Petra was that Dr Rossiter's concern was the fact that

21 she had lost contact with this child because I had not

22 updated her.

23 MR GARNHAM: Turn back to 052 in that volume. This is the

24 discharge summary. 37.052. Are you there?

25 MISS ARTHURWORREY: Yes.

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46



1 MR GARNHAM: Did you see that?

2 MISS ARTHURWORREY: The first time I saw this discharge

3 summary was on Monday 28th February when North Middlesex

4 Hospital faxed this discharge summary to Angella Mairs.

5 Before that time I had never seen this discharge

6 summary.

7 MR GARNHAM: It is said that Kitchman worked through it with

8 you.

9 MISS ARTHURWORREY: All I can say is that if Petra Kitchman

10 had shown me this discharge summary I would have run to

11 my manager because it would have meant that the first

12 Section 47 investigation that I had completed was

13 completely flawed because this discharge summary was

14 giving me new, different, concerning information.

15 MR GARNHAM: This would have indicated to you, would it not,

16 that there were serious concerns, worries about whether

17 this child had been physically abused?

18 MISS ARTHURWORREY: Absolutely, yes, and if I had seen that

19 discharge summary, steps to refocus Victoria's case

20 would have been made.

21 MR GARNHAM: Forgive me sir, I have lost the reply that

22 I want to show this witness.

23 If we go to page 82 in volume 37, this is the letter

24 that Petra Kitchman wrote to Dr Rossiter in response to

25 the letter of 2nd September.

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47



1 MISS ARTHURWORREY: That is correct, yes.

2 MR GARNHAM: You have seen this before today?

3 MISS ARTHURWORREY: I have, yes.

4 MR GARNHAM: Did you see it at the time it was written?

5 MISS ARTHURWORREY: No, I did not.

6 MR GARNHAM: It reads as if what I put to you a few moments

7 ago is right, namely that she, Kitchman, and you worked

8 through it together. That is how it reads, does it not?

9 MISS ARTHURWORREY: That is how it reads but there are

10 a number of problems with this letter and I was quite

11 baffled when I saw the letter. The second paragraph was

12 a bit baffling because Petra is --

13 MR GARNHAM: Let me stop you, I have made a mistake in the

14 way I have put this because this letter is a response to

15 the letter of 2nd September, and I have not asked you

16 about that first, so I apologise. Will you go back one

17 page first, please. So that we have the sequence,

18 37.080 is the 13th August 1999 letter which you did see?

19 MISS ARTHURWORREY: I did.

20 MR GARNHAM: 37.081 is the letter of 2nd September. Did you

21 see that?

22 MISS ARTHURWORREY: I did not see this letter.

23 Petra Kitchman did not show me this letter.

24 MR GARNHAM: 37.082 is the reply to that second letter. Is

25 that right?

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48



1 MISS ARTHURWORREY: At the time I did not know that it was

2 a reply to the letter of 2nd September because I did not

3 know anything about the letter of 2nd September.

4 MR GARNHAM: Nonetheless, the point I was putting to you is

5 right, is it not, that the 19th October reads as if you

6 were taken through the discharge summary?

7 MISS ARTHURWORREY: Petra does say that in her letter, yes.

8 MR GARNHAM: The letter that we are now looking at,

9 19th October, you did not see that before it was posted?

10 MISS ARTHURWORREY: No, I did not.

11 MR GARNHAM: You did not see it in draft?

12 MISS ARTHURWORREY: No, I did not.

13 MR GARNHAM: Were the contents of it discussed with you

14 before it was sent?

15 MISS ARTHURWORREY: No, they were not.

16 MR GARNHAM: Do you know why there was a delay between the

17 2nd September when the letter from Rossiter was received

18 and the 19th October when the reply went out?

19 MISS ARTHURWORREY: I have no idea.

20 MR GARNHAM: Do you know why there was a delay between the

21 2nd September when the letter was sent and the

22 1st October when you discussed it with Kitchman?

23 MISS ARTHURWORREY: I have no idea.

24 MR GARNHAM: When you had that discussion with Kitchman on

25 1st October, did you ask how long Kitchman had had the

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49



1 discharge summary?

2 MISS ARTHURWORREY: I did not know that a discharge summary

3 had been prepared for Victoria at that time.

4 MR GARNHAM: Did you know how long she had had the letter

5 that prompted the concern? You must have done, you saw

6 it had the date of 13th August on it.

7 MISS ARTHURWORREY: I did not specifically remember taking

8 a note of the date at the time. I was very busy.

9 MR GARNHAM: You were not conscious of the fact that there

10 was a six or seven week delay between that letter and

11 your discussion with Kitchman?

12 MISS ARTHURWORREY: Not at the time, no.

13 MR GARNHAM: You say in paragraph 170 that you first saw the

14 letter of the 19th October, which we have at 82, in the

15 week commencing 15th November.

16 MISS ARTHURWORREY: I do, yes.

17 MR GARNHAM: If we go to page 262, we see the cover note

18 enclosing a copy of that letter.

19 MISS ARTHURWORREY: Which page?

20 MR GARNHAM: 262 in volume 36. That is the cover note

21 I think:

22 "Dear Lisa, I enclose a copy of the letter to

23 Dr Rossiter re Anna from Petra".

24 MISS ARTHURWORREY: That was actually written on

25 a compliment slip, yes?

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50



1 MR GARNHAM: Over the page is another version of the letter

2 of 19th October but this one with a date stamp on it.

3 MISS ARTHURWORREY: That is correct.

4 MR GARNHAM: Indicating it seems that it was received at

5 NTDO on 2nd November.

6 MISS ARTHURWORREY: That is correct, yes.

7 MR GARNHAM: You must have been furious when you saw that

8 letter, because Kitchman was representing in it that she

9 had worked through with you all of Dr Rossiter's

10 concerns.

11 MISS ARTHURWORREY: I realised when I saw the letter on

12 15th November that there were a number of inaccuracies

13 in this letter which I should have taken up with Petra

14 at the time but which I overlooked in doing because

15 I did not appreciate at the time that it was important

16 to correct the inaccuracies in Petra's letter which

17 dated back to what I thought were old events.

18 MR GARNHAM: It is more than that, is it not, because it is

19 plain from the letter that you now had sight of in that

20 second week of November that there had been a discharge

21 summary which you had not seen?

22 MISS ARTHURWORREY: Again, I did not make that connection at

23 the time.

24 MR GARNHAM: That is why I suggest you must have been cross

25 because it is not just a matter of you needing to

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